Software licensing
Software licensing can be a contentious and complex area for IT managers, but is essential to getting value from your software investments. While new models such as software as a service (SaaS), open source and freeware offer new ways to source software, auditing and compliance for your existing software estate remain an important part of IT governance. We analyse the latest trends in this important field.
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News
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region Continue Reading
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News
22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods Continue Reading
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News
27 Feb 2025
'Positive steps' in redress for Post Office Capture victims
Lawyers say progress has been made in efforts to provide financial redress and justice for former users of the Post Office's flawed Capture system Continue Reading
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News
27 Feb 2025
Peer demands Fujitsu cough up £300m interim payment towards Post Office scandal bill
Kevan Jones tells fellow peers in the House of Lords that Fujitsu should also be barred from bidding for public sector contracts Continue Reading
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Feature
17 Feb 2025
AI models explained: The benefits of open source AI models
In this guide, we explore how to get started with open source AI models and go over how they support your enterprise IT strategy Continue Reading
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News
12 Feb 2025
CCRC reviewing 17 Post Office convictions with potential Capture software involvement
Statutory body began looking at convictions of subpostmasters who used the Capture system following the wider understanding of the Post Office Horizon scandal Continue Reading
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Feature
07 Feb 2025
DACH’s venture capital prominence: an outlier, or the start of a golden age?
The DACH region is attracting venture capital investment with startups in Austria and Switzerland benefiting, but will it be sustained? Continue Reading
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News
06 Feb 2025
As Java turns 30, developers switch to OpenJDK
James Gosling invented Java in 1995. It has been kept up to date and now supports artificial intelligence, but Oracle Java is no longer the preferred choice Continue Reading
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News
05 Feb 2025
MPs to scrutinise use of artificial intelligence in the finance sector
MPs launch inquiry into the use of artificial intelligence technologies in the financial services sector Continue Reading
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News
30 Jan 2025
Covid effect opens door to music learning through Icelandic innovation
Icelandic tech startup Moombix describes itself as an ‘Uber for music lessons’. Its founder tells Computer Weekly why Continue Reading
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Feature
28 Jan 2025
EU law could usher in transformative change to digital ecosystems
The EU’s Digital Fairness Act aims to end exploitative practices online and enhance consumer protection, but civil society groups say it must address the power and information asymmetries between users and tech firms Continue Reading
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News
28 Jan 2025
Concerns over Fujitsu billing application used at SSE Airtricity in Republic of Ireland
Under-scrutiny IT services firm has escalated fears over problems with one of its applications, used at a Republic of Ireland energy firm, to its headquarters in Japan Continue Reading
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News
24 Jan 2025
Review of legal rule on computer evidence long overdue, say Post Office scandal victims
Computer Weekly talks to people who suffered miscarriages of justice at the hands of flawed computer evidence, as well as to experts in law and IT, as the government commits to review the legal presumption that computers work all the time Continue Reading
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News
23 Jan 2025
Apple and Google app stores come under CMA scrutiny
The Competition and Markets Authority in the UK is looking at whether the Play Store and App Store support innovation and are pro-competition Continue Reading
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News
21 Jan 2025
Weak supplier management hinders digital government
Procurement, legacy systems, data fragmentation and the changing IT market are among the issues highlighted in a review of digital services Continue Reading
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Feature
17 Jan 2025
A guide to DORA compliance
We look at the new EU regulation for cyber resiliency, the role of IT asset management in auditing and third-party risks Continue Reading
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Opinion
17 Jan 2025
Post Office’s military culture and the “infallible computers illusion” destroyed lives
Rupert Lloyd Thomas joined the Post Office in 1974, where he spent the best part of 30 years. He reveals the inner working of the organisation which contributed to the widest miscarriage of justice in history. Continue Reading
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News
15 Jan 2025
UK’s female fintech leaders hit harder by investment collapse
UK fintechs led by women suffered disproportionately as a result of the fall in investment in the sector Continue Reading
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News
14 Jan 2025
Subpostmasters won’t get financial redress until mid-2027 at current rate of progress
Campaigning former subpostmaster warns that some members of the group that took the Post Office to court might not receive financial redress until mid-2027 Continue Reading
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News
08 Jan 2025
Post Office scandal-stained Fujitsu orders staff to cut costs amid widening UK losses
Japanese supplier reports a loss of £170m in the UK in its latest financial statement and orders UK staff to cut costs Continue Reading
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News
07 Jan 2025
Former subpostmasters invited to take part in Post Office Capture compensation scheme development
Government will look at a selection of cases where subpostmasters experienced unexplained losses while using the Post Office’s pre-Horizon accounting system Continue Reading
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Feature
06 Jan 2025
Nordic innovators drive the evolution of engagement
Nothing is off limits for digitisation in the Nordic region, with startups applying their skills to even the most unexpected lifestyle and business challenges Continue Reading
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News
06 Jan 2025
How Toyota is transforming its digital employee experience
The traditional way of handling IT issues through helpdesk tickets generally delivers an unsatisfactory user experience – something Toyota is looking to rectify in its business this year Continue Reading
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News
03 Jan 2025
Post Office staff list 14 scandal-stained individuals who should have honours stripped
Staff of the Post Office and Royal Mail from the past and present have written to the Forfeiture Committee requesting honours to be stripped from 14 people with links to the Horizon scandal Continue Reading
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News
02 Jan 2025
Sir Alan Bates has ‘serious concerns’ over Post Office scandal compensation budget
Campaigning former subpostmaster welcomed ‘positive’ select committee report but voiced concern over inclusion of legal costs in compensation pot Continue Reading
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News
30 Dec 2024
Post Office scandal campaigners awarded OBEs in New Year Honours List
Former subpostmasters and campaigners Jo Hamilton, Lee Castleton, Seema Misra and Christopher Head honoured for their part in 20-year fight against the Post Office – along with former Computer Weekly reporter Rebecca Thomson Continue Reading
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News
30 Dec 2024
Top 10 financial services stories of 2024
Here are Computer Weekly’s top 10 financial services stories of 2024 Continue Reading
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News
20 Dec 2024
Post Office creates CTO role to support ‘extensive and complex’ plans
Post Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on Continue Reading
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News
18 Dec 2024
Post Office IT department fired and rehired ‘friends’ at ‘exorbitant’ rates, says former HR chief
The Post Office got rid of permanent roles, including IT, and rehired the holders on over double the pay Continue Reading
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Opinion
17 Dec 2024
Driving government efficiency through better software and IT managment
How improving IT asset management in the public sector can help the UK government achieve efficiency goals without impacting services Continue Reading
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News
17 Dec 2024
Government promises redress and justice to Post Office Capture system users
The government has officially recognised that users of the Post Office’s Capture software experienced shortfalls caused by the system’s errors Continue Reading
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News
16 Dec 2024
Top 10 business applications stories of 2024
Business applications are now AI-enabled, but it is not easy to deploy these products successfully to improve business metrics Continue Reading
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News
16 Dec 2024
Post Office ‘weaponised’ IT system in most ‘extensive and prolonged’ miscarriage
In closing, public inquiry counsel made clear that it’s not a computer system being investigated, but rather human beings Continue Reading
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News
12 Dec 2024
Post Office scandal in 2024 – part 2: Capture, the prequel
Users of the Post Office’s Capture system had similar experiences to those who struggled with the Horizon system, which came later, but their stories are only just coming out now Continue Reading
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News
11 Dec 2024
Police not ruling any person or crime out of Post Office scandal investigation
Metropolitan Police provides update on Operation Olympos, its national investigation into potential criminality in the Post Office Horizon scandal Continue Reading
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News
11 Dec 2024
Post Office scandal in 2024 – part 1: A year in the mainstream
Read this year’s 10 most read Computer Weekly articles about the Post Office Horizon IT scandal Continue Reading
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News
10 Dec 2024
Controversial Horizon system to remain in Post Office branches as part of tech ‘fusion’, says source
A source says the Post Office is set to buy the Horizon system from Fujitsu and combine it with both in-house developed and commercially available software Continue Reading
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News
09 Dec 2024
Post Office senior leadership warned of IT project data safeguarding risk
Post Office board members and senior executives have been made aware of the risk to data related to its ill-fated Horizon system replacement project Continue Reading
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Podcast
05 Dec 2024
Justifying ECC upgrade: A Computer Weekly Downtime Upload podcast
We speak to the chair of the UK and Ireland SAP User Group about SAP ECC and the need to upgrade at your own pace Continue Reading
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News
05 Dec 2024
Post Office Fujitsu contract extended by a year as decision time looms
The Post Office has let contractors and third parties go as it completes its analysis of the future Horizon replacement options Continue Reading
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Feature
04 Dec 2024
Oracle Java licensing explained: Addressing complexity, cost and audits
Now that Oracle Java SE is sold as a subscription, organisations using the Oracle JDK have a minefield of licences to navigate Continue Reading
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News
27 Nov 2024
Post Office Capture users invited to pivotal meeting with government
About 80 former Capture users have now come forward for legal support in making claims against the Post Office Continue Reading
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News
26 Nov 2024
Post Office scandal redress echoes Windrush compensation problems
Campaigning former subpostmaster Sir Alan Bates met with Parliamentary and Health Service Ombudsman (PHSO) over financial redress scheme Continue Reading
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News
25 Nov 2024
Post Office scandal: How much deeper and wider can it get?
It took decades to expose the Post Office Horizon scandal but that effort has laid the groundwork for others to seek justice and financial redress Continue Reading
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News
22 Nov 2024
Convictions of Post Office Capture system users to be reviewed by statutory body
Statutory body to look at the convictions of subpostmasters who used a pre-Horizon branch accounting system Continue Reading
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News
22 Nov 2024
Government looking into third faulty Post Office IT system
The Department for Business and Trade will look into claims that a third Post Office branch system caused unexplained shortfalls that branch workers and subpostmasters were blamed for Continue Reading
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News
20 Nov 2024
Post Office to harness technology to automate scandal financial redress payments
Technology that could speed up financial redress for subpostmasters is being worked on in-house by the Post Office Continue Reading
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News
20 Nov 2024
Post Office project taking control of Horizon data from Fujitsu as part of messy split
The Post Office will no longer rely on Fujitsu for Horizon data past and present once cloud migration project is complete, in a major uncoupling of the 30-year relationship Continue Reading
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News
19 Nov 2024
Post Office is paying lawyers too much, admits minister
When pushed, a government minister admits the Post Office is paying lawyers too much money in relation to the Post Office scandal Continue Reading
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News
19 Nov 2024
Subpostmasters hit by Post Office scandal plan to meet over 'nuclear option'
Members of campaign group Justice for Subpostmasters Alliance will discuss taking legal action in their pursuit of full, fair and final financial redress Continue Reading
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News
19 Nov 2024
Post Office scandal: Inquiry’s final phase exposes dysfunction past and present
Conclusion of the seventh and final phase of the Post Office Horizon IT Inquiry hearings is another landmark in a scandal that has unfolded over a quarter of a century Continue Reading
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News
18 Nov 2024
Post Office IT boss calls for subpostmasters to judge him on his actions
Recently installed Post Office chief transformation officer tasked with replacing controversial IT system tells Computer Weekly the organisation’s leadership understands the challenges ahead Continue Reading
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News
15 Nov 2024
IT leaders raise concerns over IT security overspend
How many IT security products does it take to secure a business? Too many, according to some IT decision-makers Continue Reading
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News
15 Nov 2024
Post Office to decide on Horizon before April, Fujitsu board considers final contract extension
Chief transformation officer tells Computer Weekly about ongoing work on replacing controversial Post Office Horizon system and extending contract with Fujitsu Continue Reading
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News
12 Nov 2024
Post Office requested four-year Horizon extension, as Fujitsu boss arrived at public inquiry
Fujitsu boss says the Horizon system has reached the end of its life and a long contract extension might not be possible Continue Reading
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News
11 Nov 2024
Post Office scandal not caused by software errors, says combative Fujitsu boss
During a sometimes heated appearance at the public inquiry, Fujitsu’s European boss Paul Patterson said the inquiry has shed light on who is to blame for the scandal Continue Reading
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News
08 Nov 2024
Government announces Green Paper on future of scandal-ridden Post Office
Consultation process will enable a wide range of people to air their views on the future of the scandal-hit Post Office Continue Reading
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News
08 Nov 2024
Gartner Symposium: How Specsavers saved on Oracle costs
The high street opticians chain has swapped Oracle support for Spinnaker third-party support to help drive its business transformation Continue Reading
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Feature
08 Nov 2024
Storage explained: Consumption models of storage procurement
We look at consumption models of storage purchasing and how cloud operating models have made them mainstream and supplanted the traditional three-year lift-and-shift datacentre refresh Continue Reading
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News
07 Nov 2024
Post Office wrongly used public funds to pay for legal battle
Senior civil servant’s appearance at public inquiry reveals Post Office broke spending rules when it diverted money to legal battle Continue Reading
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News
07 Nov 2024
Post Office appointing third-party reviewer of current Horizon system
According to government representative on the Post Office board, an independent reviewer of Horizon is being appointed Continue Reading
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News
06 Nov 2024
Post Office was reluctant to cut costs despite 143 central staff earning more than £100k
Former Post Office minister told public inquiry that Post Office boss did not want to cut central costs, despite how many staff were earning more than £100k Continue Reading
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News
05 Nov 2024
Post Office data breach caused by botched website upgrade
Data breach exposed personal details of the hundreds of former subpostmasters who had defeated the Post Office in the High Court Continue Reading
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News
05 Nov 2024
Gartner Symposium: Why ServiceNow wants to be seen as the AI platform for business transformation
We report on how a deal between ServiceNow and Rimini Street may offer IT leaders an alternative route to enterprise AI Continue Reading
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News
04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures Continue Reading
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News
01 Nov 2024
Bank of England warns against AI ‘complacency’
UK financial services regulator wants to increase understanding of AI’s benefits and how firms are managing the risks it poses, as take-up grows and use cases increase Continue Reading
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News
31 Oct 2024
Post Office scandal affected relationships of two-thirds of victims
The Post Office scandal, regarded as the UK’s widest miscarriage of justice, destroyed the financial wellbeing of former subpostmasters, took away their liberty and inflicted grief on their relationships Continue Reading
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News
31 Oct 2024
Fujitsu boss to face tough reappearance at Post Office inquiry, following inaction and sidestepping
Fujitsu’s European boss will have to justify why promises made at the public inquiry months ago have not been followed through Continue Reading
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News
30 Oct 2024
No simple replacement for digital evidence rules, says Post Office Horizon trial judge
Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases Continue Reading
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News
24 Oct 2024
Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO
Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development Continue Reading
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News
23 Oct 2024
Federation requests government investigation into third Post Office branch system
Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed Continue Reading
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22 Oct 2024
Government backs Danish version of ChatGPT
Danish language version of ChatGPT to be developed in a project led by the country’s Chamber of Commerce Continue Reading
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News
22 Oct 2024
Former Post Office IT boss alleged to have misrepresented alternative to in-house build
Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon Continue Reading
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News
21 Oct 2024
Post Office worker who allegedly told staff to destroy evidence could return, as police investigate
Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation Continue Reading
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News
21 Oct 2024
Review of late evidence doesn’t change Post Office Capture system report
Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed Continue Reading
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News
17 Oct 2024
Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025
Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action Continue Reading
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News
16 Oct 2024
Half of business IT deemed outdated
Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient Continue Reading
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News
11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative Continue Reading
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News
10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing Continue Reading
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News
08 Oct 2024
Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry
Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project Continue Reading
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E-Zine
08 Oct 2024
Digital government on a budget
In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading
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News
07 Oct 2024
Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry
Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer Continue Reading
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News
04 Oct 2024
Post Office recruiting tech-savvy board member amid unravelling IT disaster
Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director Continue Reading
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News
04 Oct 2024
Late evidence in Post Office Capture investigation could not be reviewed
Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software Continue Reading
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News
03 Oct 2024
Post Office and Fujitsu: from blood brothers to bad blood
Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu Continue Reading
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News
02 Oct 2024
Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash
Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches Continue Reading
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News
30 Sep 2024
Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses
An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal Continue Reading
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News
27 Sep 2024
More parallels between Post Office Capture and Horizon scandal revealed
Post Office dramatically increased the number of investigations into subpostmasters after Capture Software was introduced Continue Reading
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News
26 Sep 2024
Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told
Continued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years Continue Reading
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News
24 Sep 2024
Post Office IT department’s focus on chasing a discount meant botched procurement
Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount Continue Reading
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News
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region Continue Reading
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News
23 Sep 2024
Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs
Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering Continue Reading
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News
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal Continue Reading
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News
22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods Continue Reading
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News
20 Sep 2024
Interview: Keeping SAP ECC running without support
We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends Continue Reading
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Definition
12 Sep 2024
What is a software license?
A software license is a document that provides legally binding guidelines for the use and distribution of software. Continue Reading
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News
09 Sep 2024
Post Office scandal victims given route to appeal unfair financial settlements
Subpostmasters who feel they received inadequate financial redress in the Horizon Shortfalls Scheme can appeal the settlements through a new independent process Continue Reading
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News
04 Sep 2024
Lloyds Bank uses artificial intelligence to check trade finance documents
Bank is automating checks of digital and paper-based documentation in trade financing with the help of artificial intelligence Continue Reading
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News
04 Sep 2024
Post Office and Fujitsu malevolence and incompetence means huge final taxpayers’ bill
The human tragedy caused by the Post Office scandal cannot be measured, but the total financial cost will be well beyond the £1bn set aside by the government Continue Reading
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News
03 Sep 2024
Swedish law firms debate AI’s future impact on profession
Swedish law firms examine the use of artificial intelligence in their businesses as the sector sees a surge in take-up Continue Reading
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News
03 Sep 2024
Nationwide development platform uses Red Hat technology
Building society is speeding up its software releases through Red Hat cloud application development platform Continue Reading
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E-Zine
03 Sep 2024
The politics of techno-refusal
In this week’s Computer Weekly, we learn about the politics of techno-refusal and the lessons to be learned from a group of IT workers who spent the early 1980s sabotaging tech infrastructure. Following the controversy around Broadcom’s purchase of VMware, we examine some alternative virtualisation solutions. And our latest buyer’s guide looks at the state of software-defined wide-area networking. Read the issue now. Continue Reading