IT services and outsourcing

Cutting the costs of AI

In this week’s Computer Weekly, we analyse how the emergence of the DeepSeek AI model shows how the cost of deploying artificial intelligence is coming down. Samsung put a UK tech startup at the heart of its latest flagship smartphone launch – we talk to its founder. And we look at a transport industry project looking to optimise road haulage to reduce carbon emissions. Read the issue now. Continue Reading

European fintech must take different path to Trump’s US on diversity

Leading light in women in fintech says Europe must take separate path to Trump’s US on diversity, equity and inclusion Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AWS boosts telco cloud offerings with new Outposts

Amazon Web Services debuts new Outposts racks and servers that extend its infrastructure to the edge to support network intensive workloads and cloud radio access applications Continue Reading

By

• Stephen Withers

Peer demands Fujitsu cough up £300m interim payment towards Post Office scandal bill

Kevan Jones tells fellow peers in the House of Lords that Fujitsu should also be barred from bidding for public sector contracts Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Money wasted on cloud inhibiting growth

Australian firms are pouring billions into cloud services, but a lack of visibility is leading to significant wasted spending as AI adoption grows Continue Reading

By

• Siti Chen

IoT and SaaS will underpin government legislation introduced to protect rivers

Tech platform will enable water companies, regulators and the public to monitor pollution levels in rivers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Singapore rolls out guidelines to bolster cloud and datacentre resilience

New advisory guidelines to enhance resilience and security of cloud services and datacentres in Singapore amid potential service disruptions and growing cyber threats Continue Reading

By

• Aaron Tan, TechTarget

Zendesk to acquire Local Measure, boosting AI-powered voice capabilities

The acquisition will strengthen Zendesk’s contact centre offering and integration with Amazon Connect, targeting larger enterprise clients Continue Reading

By

• Aaron Tan, TechTarget

Alibaba bets $53bn on cloud and AI

Chinese tech giant Alibaba unveils massive three-year investment in a move to capitalise on the AI opportunity and position its cloud infrastructure as the backbone for future growth Continue Reading

By

• Aaron Tan, TechTarget

Fujitsu’s £600m-plus prize with His Majesty’s ‘cash cow’ in 2025

Controversial supplier continues to reap the rewards of government IT contracts despite its participation in ‘ghastly fraud’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What is IBM Cloud?

IBM Cloud is a suite of cloud computing services from IBM that offers software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) models. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Kathleen Casey, Site Editor
• Brien Posey

Kubernetes: Navigating the pitfalls and pathways to success

Nutanix’s APAC chief technology officer outlines the lessons learned by enterprises adopting Kubernetes, from avoiding cloud lock-in to mastering lifecycle management, and bridging the gap between legacy and cloud-native skillsets Continue Reading

By

• Stephen Withers

How organisations can secure AI agents

Dan Karpati, Check Point Software’s vice-president of AI, discusses the unique challenges and potential ways to secure AI agents Continue Reading

By

• Aaron Tan, TechTarget

What is function as a service (FaaS)?

Function as a service (FaaS) is a cloud computing model that enables cloud customers to develop applications and deploy functionalities and only be charged when the functionality executes. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Stephen J. Bigelow, Senior Technology Editor
• Sarah Lewis

Balancing act: Managing business needs alongside digital transformation and innovation

How can IT leaders deliver on the challenging balancing act between innovation, cost control, and managing corporate expectations? One startup CTO in a highly established industry shares his experiences Continue Reading

By

• Chris Gray, Inshur

Singapore pledges S$150m to boost enterprise AI capabilities

The Enterprise Compute initiative will provide local enterprises with access to AI tools and expertise in a bid to spur AI adoption Continue Reading

By

• Aaron Tan, TechTarget

MSP cuts costs with Scality pay-as-you-go anti-ransomware storage

Autodata gets Scality as-a-service for on-site immutable storage via Artesca, to allow customers to rapidly recover from ransomware and at the same cost per terabyte no matter the volume Continue Reading

By

• Antony Adshead, Storage Editor

CPX 2025: Check Point CEO talks up hybrid mesh security

At CPX 2025 in Bangkok, Check Point CEO Nadav Zafrir outlined a vision for network security centred on hybrid mesh architecture and AI-powered capabilities Continue Reading

By

• Aaron Tan, TechTarget

‘Times are hard’ for fintech but latest report reveals glimmer of recovery

Fintech investment in the UK hit a four-year low last year, as the wider EMEA region saw the lowest numbers in eight years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Opinion: Saudi plans to be an IT superpower, but challenges lie ahead

Impressions of Saudi Arabia during Leap 2025: Big plans ahead, but challenges in physical and digital infrastructure, and in transition from public to private sector dominance Continue Reading

By

• Antony Adshead, Storage Editor

Kenyan AI workers form Data Labelers Association

A group of Kenyan data workers whose labour provides the ‘backbone’ of modern artificial intelligence systems set up the Data Labelers Association to improve their working conditions and raise awareness about the challenges they face Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Should the UK spend hundreds of billions on AI?

This week the European Union (EU) announced a €200bn InvestAI fund, to build out sovereign artificial intelligence (AI) capabilities. This follows on from the Trump administration’s $500bn Project ... Continue Reading

By

• Cliff Saran, Managing Editor

Amazon opens Asia-Pacific hub in Singapore

Amazon has launched a 360,000 sq ft Asia-Pacific headquarters in Singapore, housing both Amazon and AWS employees Continue Reading

By

• Aaron Tan, TechTarget

Fujitsu public sector boss says supplier has advantage in HMRC bid despite Post Office scandal

Fujitsu public sector boss is banking on huge deals with HMRC despite Post Office scandal, after another lucrative year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI Action Summit: Global leaders decry AI red tape

The focus of previous AI summits on the safety of artificial intelligence systems has been replaced by concerns there is too much regulatory red tape, which politicians and AI developers have argued is holding back innovation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AI Action Summit: European AI investment ramps up

A number of private companies and European governments have announced large-scale investments in artificial intelligence during the two-day AI Action Summit in Paris Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

A two-horse race? Competition concerns cloud AWS and Microsoft

In this week’s Computer Weekly, Microsoft and AWS don’t like it, but the UK competition watchdog says their hold on the cloud market is cause for concern. We talk to AutoTrader’s CEO about how to become a digital business. And we go behind the scenes at Zoom to see how AI will revolutionise the former lockdown success story. Read the issue now. Continue Reading

Google drops pledge not to develop AI weapons

Google has dropped an ethical pledge to not develop artificial intelligence systems that can be used in weapon or surveillance systems Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Unionised drivers to stage ride-hailing app strike

Drivers employed by Uber, Bolt and Addison Lee are set to log off for six hours on 14 February 2025 in long-running disputes over poor pay, work conditions and algorithmic transparency Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Allianz PNB Life modernises insurance operations with cloud

Philippine insurer implements a cloud-based health insurance policy management system from DXC Technology to reduce policy issuance times and speed up product launches Continue Reading

By

• Aaron Tan, TechTarget

DACH’s venture capital prominence: an outlier, or the start of a golden age?

The DACH region is attracting venture capital investment with startups in Austria and Switzerland benefiting, but will it be sustained? Continue Reading

By

• Matthew Staff

What is serverless computing?

Serverless computing is a cloud computing execution model that lets software developers build and run applications and servers without having to provision or manage the back-end infrastructure. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Linda Rosencrance

Malaysian public sector embraces generative AI

Nearly half a million civil servants set to get access to Google Workspace with Gemini to improve delivery of public services Continue Reading

By

• Aaron Tan, TechTarget

State of Open Con 25: Why public sector needs an open approach

Openness, open source and open data were among the topics discussed at OpenUK’s State of Open Con 25 in London Continue Reading

By

• Cliff Saran, Managing Editor

IT supplier helps address ‘overwhelming’ volumes of data from space

CGI is building on its decade-long relationship with the European Space Agency, and as more and more satellites entering orbit, its role in processing data is not set to diminish Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

India Budget: Tech takes centre stage with AI and infrastructure boost

India has earmarked significant investments in artificial intelligence, global capability centres and digital public infrastructure while boosting training and education in its latest budget Continue Reading

By

• Kavitha Srinivasa

Disjointed industrial strategy a barrier to UK scaleup success

The House of Lords Communications and Digital Committee calls on Labour to join-up piecemeal initiatives and cut bureaucracy Continue Reading

By

• Cliff Saran, Managing Editor

Australian government doubles down on AWS

Federal government signs three-year whole-of-government agreement with Amazon Web Services, expanding access to cloud services for all levels of government Continue Reading

By

• Aaron Tan, TechTarget

What is a private cloud? Definition and examples

Private cloud is a type of cloud computing that delivers advantages similar to public cloud, including scalability and self-service, but through a proprietary architecture. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Stephen J. Bigelow, Senior Technology Editor
• Ben Lutkevich, Site Editor

First international AI safety report published

A global cohort of nearly 100 artificial intelligence experts publish first international AI safety report ahead of the third AI summit, outlining an array of challenges posed by the technology that will be used to inform upcoming discussions Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Covid effect opens door to music learning through Icelandic innovation

Icelandic tech startup Moombix describes itself as an ‘Uber for music lessons’. Its founder tells Computer Weekly why Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What is nearshore outsourcing and how does it work?

Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than an organization's own country. Continue Reading

By

• Rahul Awati
• Katie Terrell Hanna

Chancellor backs plans to boost Oxford-Cambridge growth

To build a UK Silicon Valley between Oxford and Cambridge, boosting the region’s tech capabilities, requires more trains, more roads and more houses Continue Reading

By

• Cliff Saran, Managing Editor

Concerns over Fujitsu billing application used at SSE Airtricity in Republic of Ireland

Under-scrutiny IT services firm has escalated fears over problems with one of its applications, used at a Republic of Ireland energy firm, to its headquarters in Japan Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Datafy promises to slash massive EBS overprovisioning costs

AWS Elastic Block Storage is often over-provisioned. Datafy virtualises EBS volumes to allow customers to scale capacity up and down, and says it will not charge customers if it doesn’t cut their costs Continue Reading

By

• Antony Adshead, Storage Editor

Turbulent times ahead for tech

In this week’s Computer Weekly, the World Economic Forum in Davos highlighted growing risks to digital supply chains – we examine the turbulence ahead. Data sovereignty is becoming a growing issue as companies move to the cloud – we look at the regulatory challenges. And we analyse the best practices in automated patch management. Read the issue now. Continue Reading

TCS to inject AI and quantum computing into aerospace through French delivery centre

Indian IT services giant opens IT delivery centre that will focus on technology that can address the challenges of the aerospace sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Oxford-Cambridge Arc gets government support

Labour aims to capitalise on the growth potential of the cluster of businesses and academic institutes around Oxford, Cambridge and Milton Keynes Continue Reading

By

• Cliff Saran, Managing Editor

Labour’s first digital government strategy: Is it déjà vu or something new?

Labour won the 2024 general election on a platform of change – and its technology cheerleader insists the new digital government strategy is all about change. Have we heard it all before or is this time really different? Continue Reading

By

• Bryan Glick, Editor in chief

Low-code and AI challenge the reign of SaaS

Software-as-a-service applications have long been the go-to for businesses seeking quick IT fixes, but a new wave of low-code platforms powered by AI and automation is empowering organisations to ditch pre-packaged solutions and build their own custom tools Continue Reading

By

• Keith Payne

Cloud networking vs. cloud computing: What's the difference?

Businesses might see cloud computing and cloud networking as interchangeable due to similarities, but the two strategies dictate different processes and fulfill different goals. Continue Reading

By

• John Burke, Nemertes Research

Post Office Horizon scandal explained: Everything you need to know

Computer Weekly has investigated the Post Office Horizon scandal since 2008 and is, in fact, part of the story. This guide contains essential information about the scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Greek authorities subject refugees to invasive surveillance

Greek border authorities are subjecting asylum seekers to invasive phone confiscations and artificial intelligence-powered surveillance, in another potential violation of European data protection laws Continue Reading

By

• Lydia Emmanouilidou

The death of the piggy bank marks coming of age of a fintech

Fintech is a broad church that can be applied to high finance and child savings alike, as the team at startup Those Beyond have demonstrated Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Researchers say AI fails to describe complexities of Holocaust

Using AI in Holocaust education will require the responsible digitisation of historical assets, as well as collaboration between system providers and domain-specific experts, to ensure effective guardrails that protect against misuse Continue Reading

By

• Vipin Chimrani, Computer Weekly

Enterprises need to make better choices to reduce GenAI emissions

Capgemini says the high environmental costs of generative artificial intelligence systems mean organisations need to develop roadmaps to make their use more sustainable Continue Reading

By

• Vipin Chimrani, Computer Weekly

Takeda opens innovation centre in Bengaluru

Global biopharmaceutical giant Takeda opens its first Asian Innovation Capability Centre in Bengaluru to speed up drug discovery and development Continue Reading

By

• Kavitha Srinivasa

Fujitsu staff at HMRC to strike for two days over pay

More public image woes for Fujitsu as hundreds of staff to strike after colleagues at HMRC get significantly bigger pay rise Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What is cloud transformation and how do you get started?

Cloud transformation is a migration process in which a business's IT infrastructure, data, applications and software are moved to cloud-based environments. Continue Reading

By

• Kinza Yasar, Technical Writer

Global IT spending to soar in 2025

S&P Global Ratings expects a 9% surge in global IT spending for 2025, fuelled by demand for AI and cloud technologies, despite potential trade headwinds and a slowing global economy Continue Reading

By

• Aaron Tan, TechTarget

UK’s female fintech leaders hit harder by investment collapse

UK fintechs led by women suffered disproportionately as a result of the fall in investment in the sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cohesity CEO on Veritas integration and IPO plans

Cohesity CEO Sanjay Poonen shares his vision for integrating Veritas’ enterprise data protection business, uniting 12,000 customers, driving AI-powered innovation and building a public-ready company Continue Reading

By

• Aaron Tan, TechTarget

Government funding to help businesses discover AI value

The government is betting the bank on the power of artificial intelligence to fix the public sector, mend roads and boost the UK economy Continue Reading

By

• Cliff Saran, Managing Editor

Labour's AI Action Plan - a gift to the far right

Critical computing expert Dan McQuillan argues that, on top of the clear social and environmental harms associated with the technology, Labour's vapid fixation on AI-led growth in lieu of real change will further enable the far right. Instead, he proposes an alternative strategy of 'decomputing'. Continue Reading

By

• Dan McQuillan

Generating customer experience at NatWest Bank

In this week’s Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer’s guide examines the emerging regulatory compliance environment affecting IT leaders. And we learn how Toyota is turning to automation to improve its helpdesk support service for employees. Read the issue now. Continue Reading

AI is meant to free up time and yet somehow… It's stealing it

Realising the liberatory potential of artificial intelligence requires a culture shift that places people before profits and productivity Continue Reading

By

• George Kailas, ProsperoAI

Third-party storage: Key storage supplier offers in big three clouds

We look at storage supplier offerings available in the big three public clouds, their pros and cons, and key use cases Continue Reading

By

• Stephen Pritchard

UK Defence Committee urges MoD to embrace AI

Defence Committee outlines changes it thinks the Ministry of Defence should make to realise the battlefield advantages of artificial intelligence Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

AWS plants flag in Thailand with new cloud region

Amazon Web Services’ latest regional expansion brings its cloud services to Thailand, promising a $10bn boost to the nation's GDP and support for more than 11,000 jobs per year Continue Reading

By

• Aaron Tan, TechTarget

What is a cloud service provider?

A cloud service provider, or CSP, is a company that offers components of cloud computing -- typically in an as-a-service model like infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS). Continue Reading

By

• Alexander S. Gillis, Technical Writer and Editor
• Wesley Chai
• Spencer Smith, Site Editor

Post Office scandal-stained Fujitsu orders staff to cut costs amid widening UK losses

Japanese supplier reports a loss of £170m in the UK in its latest financial statement and orders UK staff to cut costs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nato membership boosts Finnish civil and military tech startups

Tech companies in Finland and Sweden that offer civil and military products are benefitting from Nato military alliance Continue Reading

By

• Gerard O'Dwyer

Indian public cloud market set to hit over $25bn by 2028

India’s public cloud services market is expected to surpass $25bn in the next three years, driven by digital transformation, generative AI and multicloud strategies Continue Reading

By

• Aaron Tan, TechTarget

How StarHub is tapping OpenShift in its cloud strategy

StarHub is harnessing Red Hat OpenShift to power its hybrid multi-cloud platform, balancing control over critical infrastructure with the scalability and flexibility of public cloud Continue Reading

By

• Aaron Tan, TechTarget

Government develops quantum tech for military

A high-tech atomic clock has been developed by a ‘secret lab’ and aims to decrease the reliance on GPS technology Continue Reading

By

• Lis Evenstad

Nordic innovators drive the evolution of engagement

Nothing is off limits for digitisation in the Nordic region, with startups applying their skills to even the most unexpected lifestyle and business challenges Continue Reading

By

• Matthew Staff

Digital Edge secures $1.6bn to fuel regional expansion

Singapore-based datacentre provider has raised over $1.6bn in equity and debt financing to meet growing demand for cloud and AI infrastructure across Asia Continue Reading

By

• Aaron Tan, TechTarget

Sir Alan Bates has ‘serious concerns’ over Post Office scandal compensation budget

Campaigning former subpostmaster welcomed ‘positive’ select committee report but voiced concern over inclusion of legal costs in compensation pot Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government boosts Horizon R&D campaign

As part of its Plan for Change, Labour is ramping up efforts to get more UK businesses to apply for Horizon funding Continue Reading

By

• Cliff Saran, Managing Editor

Post Office scandal campaigners awarded OBEs in New Year Honours List

Former subpostmasters and campaigners Jo Hamilton, Lee Castleton, Seema Misra and Christopher Head honoured for their part in 20-year fight against the Post Office – along with former Computer Weekly reporter Rebecca Thomson Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 ANZ stories of 2024

The 2024 tech landscape in Australia and New Zealand was dotted with developments spanning cloud migrations and AI adoption to heightened data security and real-time data streaming Continue Reading

By

• Aaron Tan, TechTarget

Top 10 police technology stories of 2024

Here are Computer Weekly’s top 10 police technology stories of 2024 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Top 10 data and ethics stories of 2024

Here are Computer Weekly’s top 10 data and ethics stories of 2024 Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Axon still in possession of Police Scotland encryption keys

Supplier’s possession of encryption keys for Police Scotland data sharing system opens potential for access and transfer of sensitive data without the knowledge or consent of the force Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Using AI to build stronger client relationships in 2025

On the Twelfth Day of AI, we explore the key benefits of Copilot, the potential risks, barriers to adoption, and strategies for ensuring successful implementation. Continue Reading

By

• Josie Rickerd, ANS

Ofcom publishes Illegal Harms Codes of Practice

The codes of practice and guidance from Ofcom outline the steps online services providers can take to protect their users from illegal harms Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

VMware customers seek alternatives amid licensing changes

Research reveals that while most VMware customers are satisfied with their current software, they are exploring alternatives due to concerns over rising costs Continue Reading

By

• Aaron Tan, TechTarget

Technology on the beat

In this week’s Computer Weekly, we examine the future of technology in policing as the Home Office announces plans for a new IT organisation. We look at the security risks from employees using publicly available generative AI tools in the workplace. And we hear how Hyatt Hotels is creating a data culture across the organisation. Read the issue now. Continue Reading

How NCS is tackling the enterprise IT market

The technology service provider is counting on its government experience, global expert network and cyber security capabilities to penetrate the enterprise IT market Continue Reading

By

• Aaron Tan, TechTarget

Private vs public AI: Which should your business use in 2025?

On the Eleventh Day of AI, we explore the differences between private and public AI, the key benefits and downsides of private AI, future trends, and how to get started with a hybrid AI approach. Continue Reading

By

• Chris Folkerd, ANS

The Security Interviews: Stephen McDermid, Okta

Okta regional chief security officer for EMEA sits down with Dan Raywood to talk about how Okta is pivoting to a secure-by-design champion Continue Reading

By

• Dan Raywood

Google Cloud’s Agentspace to unlock enterprise data

Agentspace uses AI agents to automate workflows and connect to multiple data sources to perform tasks and deliver insights, boosting enterprise productivity and efficiency Continue Reading

By

• Aaron Tan, TechTarget

Decking the halls with AI: the evolution of managed services

On the Tenth Day of AI, we explore the evolving role of AI in managed services and what to expect in 2025. Continue Reading

By

• Ben Clarke, ANS

How AWS is protecting customers from cyber threats

Amazon Web Services reveals how its threat intelligence capabilities work under the hood to thwart cyber attacks and keep its customers’ data safe Continue Reading

By

• Aaron Tan, TechTarget

Google Cloud Platform: Key storage options in the Google Cloud

We survey the key cloud storage offers available from GCP, which include Cloud Storage, Persistent Disk and Filestore, with a range of service levels and app-specific options Continue Reading

By

• Stephen Pritchard

What is Google Cloud?

Google Cloud is a suite of public cloud computing services offered by Google. Continue Reading

By

• Kinza Yasar, Technical Writer
• Stephen J. Bigelow, Senior Technology Editor

IaaS firm uses Pure Storage as a service for ‘virtual datacentres’

Espresso Gridpoint moved from largely NetApp to Pure Storage FlashBlade file and object for its ‘virtual datacentres’ business model that offers VMware, Hyper-V and ProxMox VMs Continue Reading

By

• Antony Adshead, Storage Editor

Freshworks rides Asia’s digital wave

The enterprise software firm’s exponential growth in the region is driven by demand for streamlined customer and employee experiences by its mid-market customers Continue Reading

By

• Aaron Tan, TechTarget

Post Office scandal in 2024 – part 1: A year in the mainstream

Read this year’s 10 most read Computer Weekly articles about the Post Office Horizon IT scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government launches £100m innovation fund for public service reform

Chancellor of the Duchy of Lancaster calls on Whitehall to adopt a ‘test-and-learn’ culture and pledges to make government ‘more like a startup’ Continue Reading

By

• Lis Evenstad