Enterprise software
Enterprise software covers a wide range of vital IT management decisions, from operating systems to databases, from business applications to integration and middleware. Your software purchasing and development strategy is central to delivering successful IT systems, and we examine the products and trends that help IT managers make the right choices for their organisation.
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News
04 Mar 2025
Jio, AMD, Cisco and Nokia to build telecom AI platform
India’s Jio Platforms, AMD, Cisco and Nokia have teamed up to develop an Open Telecom AI Platform aimed at improving the efficiency and security of telco networks through artificial intelligence and automation Continue Reading
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News
02 Mar 2025
AWS boosts telco cloud offerings with new Outposts
Amazon Web Services debuts new Outposts racks and servers that extend its infrastructure to the edge to support network intensive workloads and cloud radio access applications Continue Reading
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Feature
05 Mar 2025
Dell still tops the pile as it deepens enterprise storage offer
The US giant is top dog in revenue and market share as its storage array range – still largely EMC-derived – deepens its cloud, containers and as-a-service options Continue Reading
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News
05 Mar 2025
Few UK organisations ready to seize agentic AI opportunity
Agentic AI promises to automate manually intensive tasks intelligently, yet few business leaders feel their organisation is ready to deploy it Continue Reading
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News
04 Mar 2025
Jio, AMD, Cisco and Nokia to build telecom AI platform
India’s Jio Platforms, AMD, Cisco and Nokia have teamed up to develop an Open Telecom AI Platform aimed at improving the efficiency and security of telco networks through artificial intelligence and automation Continue Reading
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News
04 Mar 2025
NHS rolls out AI app to predict and prevent falls that could land patients in hospital
Healthtech company Cera's artificial intelligence app can also predict the onset of winter viruses, and is being keenly adopted across the NHS Continue Reading
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News
04 Mar 2025
MWC 2025: Comms tech consortium begins XR trials on 5G Standalone network
Collaboration between Ericsson, T-Mobile and Qualcomm looks to pioneer the next wave of 5G low latency operator services, beginning with supporting demanding mobile immersive experiences Continue Reading
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Definition
04 Mar 2025
What is BitLocker?
BitLocker Drive Encryption, or BitLocker, is a Microsoft Windows security and encryption feature included with certain Windows versions. Continue Reading
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News
04 Mar 2025
Nutanix event shows massive interest in VMware migration
A recent event held by VMware rival Nutanix attracted many people new to the hyperconverged infrastructure provider Continue Reading
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News
04 Mar 2025
Metropolitan Police concern puts brakes on Post Office Horizon data migration
The Post Office has paused its project to migrate all Horizon data from Fujitsu systems to its own while in discussions with Metropolitan Police Continue Reading
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Blog Post
04 Mar 2025
Nutanix details infrastructure for streamlined workload portability in era of containerization & AI
First, the cloud grew. Then, after a period of widespread adoption that eventually led to mass-market acceptance and a groundswell of platform-level standardisation that took us through the ... Continue Reading
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E-Zine
04 Mar 2025
Cutting the costs of AI
In this week’s Computer Weekly, we analyse how the emergence of the DeepSeek AI model shows how the cost of deploying artificial intelligence is coming down. Samsung put a UK tech startup at the heart of its latest flagship smartphone launch – we talk to its founder. And we look at a transport industry project looking to optimise road haulage to reduce carbon emissions. Read the issue now. Continue Reading
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Opinion
04 Mar 2025
What the UK is getting right (and wrong) about AI adoption
The government's promotion of AI is necessary, but risks missing the vital importance of enabling and encouraging businesses to adopt AI in pursuit of greater productivity Continue Reading
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News
04 Mar 2025
Aussie businesses ramp up security spending
Australian organisations are set to spend A$6.2bn on security and risk management in 2025, a 14.4% jump from the previous year, driven by the rise of AI and a growing threat landscape Continue Reading
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Feature
03 Mar 2025
Customer success vs. account management: How do they differ?
Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading
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Podcast
03 Mar 2025
Podcast: S4Capital’s Martin Sorrell on AI and the enterprise
We talk to Sir Martin Sorrell of S4Capital about the use of artificial intelligence in advertising and marketing and how enterprises can take advantage of the productivity it offers Continue Reading
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Blog Post
03 Mar 2025
SLM series - IBM: Why smaller AI models unlock value at the edge
This is a guest post for the Computer Weekly Developer Network written by Dr Juan Bernabe-Moreno in his capacity as director of IBM Research Europe for the UK & Ireland. Bernabe-Moreno writes ... Continue Reading
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News
02 Mar 2025
AWS boosts telco cloud offerings with new Outposts
Amazon Web Services debuts new Outposts racks and servers that extend its infrastructure to the edge to support network intensive workloads and cloud radio access applications Continue Reading
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Tip
28 Feb 2025
What to include in an RFP for an OMS, with template
A request for proposal can help save software buying teams time because they receive most, if not all, of the data they'll need to make a vendor selection. Learn more. Continue Reading
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Blog Post
28 Feb 2025
Speed and skills are essential for the UK to realise its AI ambitions
This is a guest blogpost by David Hogan, vice-president Enterprise, EMEA at NVIDIA. This summer, the Isambard AI supercomputer in Bristol will be fully operational, marking a significant step ... Continue Reading
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Blog Post
28 Feb 2025
SLM series - DataStax: Inside the ‘moving parts’ of AI
This is a guest post for the Computer Weekly Developer Network written by Dom Couldwell in his capacity as head of field engineering EMEA, DataStax. Couldwell writes in full as follows… Building a ... Continue Reading
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News
28 Feb 2025
Post Office makes first official apology to Capture users
The Post Office has written to former Capture user Ken Tooby to apologise for its failings which devastated his family’s lives Continue Reading
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News
27 Feb 2025
'Positive steps' in redress for Post Office Capture victims
Lawyers say progress has been made in efforts to provide financial redress and justice for former users of the Post Office's flawed Capture system Continue Reading
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News
27 Feb 2025
Peer demands Fujitsu cough up £300m interim payment towards Post Office scandal bill
Kevan Jones tells fellow peers in the House of Lords that Fujitsu should also be barred from bidding for public sector contracts Continue Reading
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News
27 Feb 2025
Nvidia CEO claims reasoning models will boost GPU demand
The availability of the DeepSeek-R1 model resulted in a big drop in Nvidia’s share price, but CEO Jensen Huang believes this is just a blip Continue Reading
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Blog Post
27 Feb 2025
Spotlight on an indulgent tech sector
We often hear of senior tech industry execs drawing an analogy between the tech sector and automotive manufacturing. Basically, if car development followed the same rules as the tech sector, by now ... Continue Reading
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News
27 Feb 2025
CVE volumes head towards 50,000 in 2025, analysts claim
Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities Continue Reading
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Definition
27 Feb 2025
What is the Agile test automation pyramid?
The Agile test automation pyramid is a graphical strategy guide for implementing automated software testing. Continue Reading
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Opinion
27 Feb 2025
Money wasted on cloud inhibiting growth
Australian firms are pouring billions into cloud services, but a lack of visibility is leading to significant wasted spending as AI adoption grows Continue Reading
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News
26 Feb 2025
Alibaba Cloud open sources video foundation models
The Chinese tech giant releases Tongyi Wanxiang 2.1 family of video foundation models as open source, including a smaller version enabling video creation on standard laptops Continue Reading
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Feature
26 Feb 2025
VMware vSAN Max: What you need to know
We look at VMware vSAN Max storage: its best use cases, how to deploy it and on what hardware, the alternatives, and considerations in light of VMware’s Broadcom takeover Continue Reading
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News
26 Feb 2025
Apple and Dassault Systèmes join forces for digital twin Vision
Leading connected engineering software provider teams with CE giant to take advantage of state-of-the-art immersive viewing to realise digital twin-based product design and manufacturing platform Continue Reading
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Opinion
26 Feb 2025
Everything, everywhere, all at once: automated decision-making in public services
Despite the UK government's fervent embrace of artificial intelligence, there is still little meaningful transparency around the scope of the technology's deployment throughout public services Continue Reading
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News
26 Feb 2025
Dragonwing take flight to boost Qualcomm industrial, embedded IoT offer
Connected processor and artificial intelligence company establishes brand for suite of industrial and embedded IoT, enterprise and networking solutions Continue Reading
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News
26 Feb 2025
Engineering at tipping point as manufacturing embraces Industry 5.0
Leading connected engineering software provider unveils vision of generative AI-based design to support new age of industrial applications with sustainability and virtual processes at the core Continue Reading
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News
26 Feb 2025
IoT and SaaS will underpin government legislation introduced to protect rivers
Tech platform will enable water companies, regulators and the public to monitor pollution levels in rivers Continue Reading
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News
26 Feb 2025
Lord Holmes warns of increasingly ‘urgent’ need to regulate AI
The real-world negative impacts of artificial intelligence will only get worse if the UK does not move to regulate the technology in a way that centres on accountability, trust and public participation, says Lord Holmes Continue Reading
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Tip
25 Feb 2025
8 use cases for generative AI in finance
Generative AI's data analysis capabilities and ability to help improve reports can help simplify some aspects of a finance department's operations. Learn more. Continue Reading
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Blog Post
25 Feb 2025
SLM series - Syndicode: How to use the right (model) tool for the job
This is a guest post for the Computer Weekly Developer Network by Volodymyr Murzak in his role as solution architect and tech lead at software development company Syndicode. Syndicode is a software ... Continue Reading
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News
25 Feb 2025
Quantum innovation balances on commercial tightrope
While there is plenty of innovation in quantum technology, the industry needs greater collaboration to develop commercially viable systems Continue Reading
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E-Zine
25 Feb 2025
Rethinking the route to net zero
In this week’s Computer Weekly, our latest buyer’s guide looks at the need to apply innovative and long-term thinking to reducing carbon emissions in IT. We find out how retailer Dunelm is benefiting from a programme to attract, retain and support women in tech. And Volvo Cars explains why the future for its vehicles is software-defined. Read the issue now. Continue Reading
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Definition
25 Feb 2025
What is voice of the customer? A guide to VOC Strategy
Voice of the customer (VOC) is the component of customer experience (CX) that focuses on customer needs, wants, expectations and preferences. Continue Reading
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News
24 Feb 2025
Zendesk to acquire Local Measure, boosting AI-powered voice capabilities
The acquisition will strengthen Zendesk’s contact centre offering and integration with Amazon Connect, targeting larger enterprise clients Continue Reading
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Feature
24 Feb 2025
How to use ChatGPT for customer service
Customer service teams can use ChatGPT to automate tasks, generate responses to customer inquiries, summarize email threads and power human-like chatbots. Continue Reading
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Definition
24 Feb 2025
What is a headless content management system (headless CMS)?
A headless content management system (CMS) is an application in which the content and presentation layers are decoupled, allowing for faster content creation, edits and deployments. Continue Reading
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Tip
24 Feb 2025
How to troubleshoot Intune enrollment with Autopilot
Most devices go through Intune Autopilot enrollment without any issues, but when problems arise, IT needs to be ready to act. Continue Reading
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News
24 Feb 2025
HMRC working to resolve system glitch that doubles self-assessment tax rebates
A communications glitch in systems processing tax self-assessments has seen rebates duplicated in ‘very niche scenarios’ Continue Reading
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News
24 Feb 2025
Alibaba bets $53bn on cloud and AI
Chinese tech giant Alibaba unveils massive three-year investment in a move to capitalise on the AI opportunity and position its cloud infrastructure as the backbone for future growth Continue Reading
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Definition
24 Feb 2025
What is Microsoft?
Microsoft is the world's largest vendor of computer software and a leading provider of cloud computing services, video games, computer and gaming hardware, search and other online services. Continue Reading
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News
21 Feb 2025
Auditor: 2026 till Birmingham recovers from botched Oracle project
Grant Thornton’s report into a botched Oracle Fusion implementation at Birmingham City Council finds governance and risk comprehension failures to be at the heart of the fiasco Continue Reading
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News
21 Feb 2025
UK police forces ‘supercharging racism’ with predictive policing
Amnesty International says predictive policing systems are ‘supercharging racism’ in the UK by taking historically biased data to further target poor and racialised communities Continue Reading
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News
21 Feb 2025
Fujitsu’s £600m-plus prize with His Majesty’s ‘cash cow’ in 2025
Controversial supplier continues to reap the rewards of government IT contracts despite its participation in ‘ghastly fraud’ Continue Reading
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Answer
20 Feb 2025
CRM vs. CDP vs. DMP: What's the difference?
Sales and marketing terms are like alphabet soup, and the different acronyms can get confusing. Learn about the differences among three major platforms: CRM, CDP and DMP. Continue Reading
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News
20 Feb 2025
Volvo to roll out second software-defined electric car
Nvidia hardware accelerates AI-powered safety features, built using its Superset tech stack Continue Reading
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Feature
20 Feb 2025
How to use IoT for marketing
IoT devices can track people's fitness routines and monitor manufacturing equipment, but they also offer valuable customer data for personalized outreach. Continue Reading
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News
20 Feb 2025
Watchdog approves Sellafield physical security, but warns about cyber
The Office for Nuclear Regulation has taken Sellafield out of special measures for physical security, but harbours cyber security concerns Continue Reading
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E-Zine
20 Feb 2025
CW APAC – Trend Watch: CIO trends 2025
It will be no surprise to see artificial intelligence high on the agenda for 2025. In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at how banks are navigating technology, the continued importance of cyber security, and how enterprises can cement their AI future. Continue Reading
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20 Feb 2025
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products. Continue Reading
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20 Feb 2025
How banks are navigating the AI landscape
Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services. Continue Reading
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Opinion
20 Feb 2025
Privacy at a crossroads in the age of AI and quantum
The confluence of artificial intelligence and quantum computing magnifies the risk to privacy, data security and trust, says Gartner's Bart Willemsen Continue Reading
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Feature
20 Feb 2025
Kubernetes: Navigating the pitfalls and pathways to success
Nutanix’s APAC chief technology officer outlines the lessons learned by enterprises adopting Kubernetes, from avoiding cloud lock-in to mastering lifecycle management, and bridging the gap between legacy and cloud-native skillsets Continue Reading
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Feature
20 Feb 2025
The many ways AI can empower XR
There is an almost ‘irresistible’ marriage between artificial intelligence and extended reality, yet while their combination will create benefits, there will also be some downsides Continue Reading
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News
20 Feb 2025
How organisations can secure AI agents
Dan Karpati, Check Point Software’s vice-president of AI, discusses the unique challenges and potential ways to secure AI agents Continue Reading
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News
19 Feb 2025
CaixaBank outlines artificial intelligence intentions in €5bn plan
Spanish bank announces Cosmos, an investment in its processes and technology that sits within its €5bn strategic plan Continue Reading
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Definition
19 Feb 2025
What is open source and how does it work?
The term 'open source' refers to any program whose source code is made available for use or modification as users or other developers see fit. Continue Reading
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News
19 Feb 2025
ARM and Meta: Plotting a path to dilute GPU capacity
Meta wants to make artificial intelligence available to everyone who uses its platforms, but scaling AI to over one billion people is not going to be cheap Continue Reading
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Opinion
19 Feb 2025
Balancing act: Managing business needs alongside digital transformation and innovation
How can IT leaders deliver on the challenging balancing act between innovation, cost control, and managing corporate expectations? One startup CTO in a highly established industry shares his experiences Continue Reading
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News
18 Feb 2025
Singapore pledges S$150m to boost enterprise AI capabilities
The Enterprise Compute initiative will provide local enterprises with access to AI tools and expertise in a bid to spur AI adoption Continue Reading
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Definition
18 Feb 2025
What are COTS, MOTS, GOTS and NOTS?
COTS, MOTS, GOTS and NOTS are abbreviations that describe prepackaged software or -- less commonly -- hardware purchase alternatives. The four acronyms denote different classifications of software and hardware, each with its own unique characteristics and usage scenarios. Continue Reading
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News
18 Feb 2025
DeepSeek-R1: Budgeting challenges for on-premise deployments
The availability of the DeepSeek-R1 large language model shows it’s possible to deploy artificial intelligence on modest hardware. But that’s only half the story Continue Reading
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News
18 Feb 2025
EY: Industrial companies worldwide stunted in emerging technology use
Businesses globally are spending more on emerging technologies year-on-year, but struggle to expand experimental use cases, finds EY’s sixth annual Reimagining Industry Futures study Continue Reading
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Blog Post
18 Feb 2025
The Private AI Infrastructure Imperative: A Practical Perspective
Early experimentation with generative AI (‘GenAI’) through generic cloud services has left many organisations questioning where to go next. While services like ChatGPT or AI features embedded in ... Continue Reading
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18 Feb 2025
Navigating the practicalities of AI regulation and legislation
What CIOs need to know about the global patchwork of existing and upcoming laws governing AI – and what CIOs need to be doing about them Continue Reading
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18 Feb 2025
AI Action Summit: Global leaders decry AI red tape
The focus of previous AI summits on the safety of artificial intelligence systems has been replaced by concerns there is too much regulatory red tape, which politicians and AI developers have argued is holding back innovation Continue Reading
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E-Zine
18 Feb 2025
AI Action Summit calls for a rethink of regulation
In this week’s Computer Weekly, we report from the AI Action Summit in Paris on how easing red tape is overtaking safety as a priority. We examine the AI regulations that IT leaders need to understand. And we talk to the UK government’s AI minister about the country’s artificial intelligence opportunities. Read the issue now. Continue Reading
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News
17 Feb 2025
‘Times are hard’ for fintech but latest report reveals glimmer of recovery
Fintech investment in the UK hit a four-year low last year, as the wider EMEA region saw the lowest numbers in eight years Continue Reading
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News
17 Feb 2025
AI-driven personalisation appealing to UK shoppers, says research
Retailers should be using artificial intelligence to increase brand loyalty through personalisation, according to research Continue Reading
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Feature
17 Feb 2025
The irresistible marriage of AI and XR
Not long ago, the metaverse was on the lips of everyone in technological media. However, coverage has moved to the new technology darling of AI – but crucially, both technologies are synergistic Continue Reading
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Feature
17 Feb 2025
AI models explained: The benefits of open source AI models
In this guide, we explore how to get started with open source AI models and go over how they support your enterprise IT strategy Continue Reading
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News
17 Feb 2025
Liverpool reinvents customer service through digital platform
Liverpool City Council wants to improve residents’ experience of dealing with the council, and sees digital technologies as key to achieving its goal Continue Reading
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Opinion
17 Feb 2025
Opinion: Saudi plans to be an IT superpower, but challenges lie ahead
Impressions of Saudi Arabia during Leap 2025: Big plans ahead, but challenges in physical and digital infrastructure, and in transition from public to private sector dominance Continue Reading
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Feature
17 Feb 2025
RAG AI: ‘Do it yourself,’ says NYC data scientist
New York City council data scientist says organisations should get their hands dirty with open source AI as his teams build AI apps to check for duplicates in legislative documents Continue Reading
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Feature
17 Feb 2025
A path to better data engineering
Data engineering requires expertise in programming and data management, and now IT leaders need to include large language models in their data strategy Continue Reading
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News
14 Feb 2025
Kenyan AI workers form Data Labelers Association
A group of Kenyan data workers whose labour provides the ‘backbone’ of modern artificial intelligence systems set up the Data Labelers Association to improve their working conditions and raise awareness about the challenges they face Continue Reading
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News
14 Feb 2025
NHS launches breast cancer AI trial
The trial will see 700,000 women taking part in artificial intelligence-based screening for breast cancer, looking at whether use of technology can help identify signs of cancer earlier Continue Reading
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Blog Post
14 Feb 2025
Maximising agentic AI’s impact: the importance of a strong data foundation
This is a guest blogpost by Sumeet Arora, chief development officer at ThoughtSpot. The new wave of AI has arrived in the form of agentic AI, and it is already making significant strides in the ... Continue Reading
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News
14 Feb 2025
Government launches consultation on plan to streamline business through e-invoicing
Government announces 12-week consultation on electronic invoicing as part of its plan for change Continue Reading
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News
14 Feb 2025
Lenovo CSO: AI adoption fuels security paranoia
Doug Fisher, Lenovo’s chief security officer, outlines the company’s approach to security and AI governance, and the importance of having a strong security culture to combat cyber threats amplified by the use of AI Continue Reading
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News
14 Feb 2025
Government renames AI Safety Institute and teams up with Anthropic
Addressing the Munich Security Conference, UK government technology secretary Peter Kyle announces a change to the name of the AI Safety Institute and a tie-up with AI company Anthropic Continue Reading
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News
14 Feb 2025
Top cryptography experts join calls for UK to drop plans to snoop on Apple’s encrypted data
Some of the world’s leading computer science experts have signed an open letter calling for home secretary Yvette Cooper to drop a controversial secret order to require Apple to provide access to people’s encrypted data Continue Reading
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Blog Post
14 Feb 2025
Should the UK spend hundreds of billions on AI?
This week the European Union (EU) announced a €200bn InvestAI fund, to build out sovereign artificial intelligence (AI) capabilities. This follows on from the Trump administration’s $500bn Project ... Continue Reading
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News
13 Feb 2025
UK accused of political ‘foreign cyber attack’ on US after serving secret snooping order on Apple
US administration asked to kick UK out of 65-year-old UK-US Five Eyes intelligence sharing agreement after secret order to access encrypted data of Apple users Continue Reading
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News
13 Feb 2025
EU looks to ramp up sovereign tech as Trump trade war begins
Trump’s trade war is now looking at the EU, with tariffs on steel and aluminium imports. Could US tech be in the firing line? Continue Reading
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News
13 Feb 2025
Interview: Why Samsung put a UK startup centre stage
The launch of the flagship Galaxy S25 smartphone from Samsung showcased AI innovation from a company spun out of Oxford University Continue Reading
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News
13 Feb 2025
UK government sanctions target Russian cyber crime network Zservers
The UK government has imposed sanctions on a Russian cyber crime syndicate responsible for aiding ransomware attacks, targeting the group and individual members Continue Reading
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Definition
12 Feb 2025
What is high-touch customer service?
High-touch customer service is a category of contact center interaction that requires human interaction. Continue Reading
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News
12 Feb 2025
AI Action Summit: Two major AI initiatives launched
Sustainability and ‘public-interest’ artificial intelligence initiatives have been launched during the AI Action Summit in Paris Continue Reading
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News
12 Feb 2025
Microsoft’s February 2025 Patch Tuesday corrects 57 bugs, three critical
Microsoft is correcting 57 vulnerabilities in its February Patch Tuesday, two of which are being actively exploited in the wild, and three of which are ‘critical’ Continue Reading
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News
12 Feb 2025
Forrester: AI and cyber security drive up IT spending
Despite artificial intelligence and cyber security increasing investment, technical debt remains a significant drain on IT budgets Continue Reading
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News
12 Feb 2025
AI Action Summit: UK and US refuse to sign inclusive AI statement
The UK and US governments’ decisions not to sign a joint declaration has attracted strong criticism from a range of voices, especially in the context of key political figures calling for AI ‘red tape’ to be cut Continue Reading
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Definition
12 Feb 2025
What is CRM (customer relationship management)?
CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Continue Reading
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News
12 Feb 2025
MongoDB expands Sydney operations to support local growth
MongoDB is doubling down on its Australian presence with a new Sydney office, housing engineering, support and go-to-market teams focused on R&D and tackling the region’s legacy technology challenges Continue Reading