IT operations management and IT support
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News
03 Jan 2025
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Corporate cover-up behind world-beating cyber security record in Middle East
Report ranking Gulf corporations ahead of US and EU counterparts for cyber security has sparked debate about the region’s tendency for secrecy and state control Continue Reading
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News
15 Nov 2024
VLRS - stock.adobe.com
Microsoft UAE power deal at centre of US plan for AI supremacy
Microsoft pens artificial intelligence energy deal with United Arab Emirates oil giant ADNOC Continue Reading
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News
22 Feb 2022
wei - stock.adobe.com
UK organisations swift to chide phishing victims
While UK organisations are doing better at security training, many are quick to punish employees who fall victim to phishing attacks, whether real or simulated Continue Reading
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Opinion
22 Feb 2022
Maksim Kabakou - Fotolia
Security Think Tank: Good training is all about context
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training as a service? Continue Reading
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Feature
22 Feb 2022
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How to beat the heat: What can datacentre operators do to meet emissions targets?
With new mandates around sustainability proliferating, datacentres must find ways to meet their environmental goals while remaining competitive and meeting customer service-level expectations Continue Reading
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News
21 Feb 2022
vege - stock.adobe.com
Union pushes for collective bargaining around technology and data
Prospect union releases guidance on how workers and unions can engage employers over the use of technology at work, with particular emphasis on the need to include technology provisions in collective bargaining agreements Continue Reading
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News
18 Feb 2022
clrcrmck
The British people are waking up to the scandal that happened under their noses
Victims of the Post Office Horizon scandal have been suffering in silence for many years, but the current public inquiry is giving them a voice, and people are listening Continue Reading
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News
17 Feb 2022
EtiAmmos - stock.adobe.com
How Signify accelerated automation projects as pandemic challenges mounted
Dutch lighting manufacturer used robotic process automation technology to help it address Covid-19-inflicted disruption Continue Reading
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News
16 Feb 2022
Daniel - stock.adobe.com
MPs demand urgent compensation for Post Office scandal victim group
MPs have called for the government to urgently provide fair compensation to a group of victims of the Post Office Horizon scandal who have so far been left out of compensation schemes Continue Reading
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News
16 Feb 2022
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BlackCat ransomware gang claims responsibility for Swissport attack
Ransomware gang is trying to offload 1.6TB of data stolen from aviation services firm Continue Reading
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News
16 Feb 2022
peshkova - stock.adobe.com
CIO interview: Steve Williams, M&A lead and IT director, Waterstons
Steve Williams is applying decades of CIO experience to the advice he gives businesses during major mergers and acquisitions Continue Reading
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News
16 Feb 2022
Kalawin - stock.adobe.com
Cloud Security Alliance publishes guidelines to bridge compliance and DevOps
The Cloud Security Alliance has published a report detailing practices that organisations can adopt to bridge the gap between compliance and software development and operations Continue Reading
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News
15 Feb 2022
natali_mis - stock.adobe.com
Botched third-party configuration exposes Internet Society data to web
Personal data on members of The Internet Society was exposed after a supplier failed to secure its Azure storage Continue Reading
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News
15 Feb 2022
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NatWest group shutters 32 more branches as digital shift continues
Banking group announces more branch closures as part of its digital transformation, but promises that no customers will be left behind Continue Reading
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News
15 Feb 2022
FiledIMAGE - Fotolia
Australian public sector facing transformation challenges
Public sector organisations in Australia are facing organisational and technological challenges in driving back-office innovation and digital-first strategies, new study finds Continue Reading
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News
15 Feb 2022
somartin - Fotolia
China emerges as leader in vulnerability exploitation
Threat actors linked to China are emerging as a significant force in the weaponisation of newly discovered CVEs Continue Reading
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News
11 Feb 2022
Lack of knowledge disastrous for effective security strategy within Dutch companies
Most Dutch companies still haven’t realised that security is an integral part of their IT and company strategy Continue Reading
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News
11 Feb 2022
Sobolev Igor - Fotolia
Why security professionals should pay attention to what Russia is doing
Even though the average organisation is an unlikely target for a Russian state cyber attack, here's why security teams still need to watch what Russian threat groups are up to Continue Reading
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Opinion
10 Feb 2022
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Phishing tests are a useful exercise, but don’t overdo it
The vast majority of cyber attacks start with a phish, so it’s not surprising that phishing tests form part of cyber training plans. But sometimes these tests go too far. Cyberis’ Gemma Moore looks at how to avoid the pitfalls Continue Reading
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News
10 Feb 2022
enjoynz - stock.adobe.com
UK second in money laundering hall of shame
Banks need to step up their anti-money laundering processes if billions of pounds’ worth of criminal activity is to be prevented Continue Reading
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News
09 Feb 2022
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Ransomware ever more sophisticated and impactful, warns NCSC
UK’s National Cyber Security Centre teams up with US and Australian partners in a joint advisory warning organisations of the increasing sophistication exhibited by criminal ransomware gangs Continue Reading
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News
09 Feb 2022
MR - stock.adobe.com
Microsoft stomps on 48 bugs in February Patch Tuesday update
It’s a light Patch Tuesday for February 2022, as Microsoft issues fixes for just 48 CVEs, including a solitary zero-day Continue Reading
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Feature
09 Feb 2022
peterzayda - stock.adobe.com
How Dutch hackers are working to make the internet safe
We hear how the personal mission of a Dutch hacker grew into a serious organisation with international ambitions Continue Reading
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News
08 Feb 2022
Maksym Yemelyanov - stock.adobe.
DPD delivers swift fix for serious API flaw
API vulnerability potentially left PII on DPD Group’s customers dangerously exposed, but was rapidly fixed on disclosure Continue Reading
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News
08 Feb 2022
Microsoft to start blocking macros to thwart malware
Microsoft is making changes to web macro permissions across multiple Office apps to help improve user security Continue Reading
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News
08 Feb 2022
Sergey Nivens - Stock.Adobe.com
The Security Interviews: Building the UK’s future cyber ecosystem
As the government lays out the next iteration of its Cyber Security Strategy, we speak to Plexal and Lorca’s Saj Huq about his work building a cyber ecosystem to support the UK’s future ambitions Continue Reading
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News
08 Feb 2022
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Parasol data breach: Contractors rage as fallout from umbrella cyber attack continues
Contractors working for the Parasol umbrella company are querying why it has taken so long for news of the firm's data breach, which is linked to a cyber attack on its systems five weeks ago, to come to light Continue Reading
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News
08 Feb 2022
pressmaster - stock.adobe.com
Right to disconnect and less monitoring key to better remote work
The World Health Organisation and International Labour Organisation warn against invasive workplace surveillance and promote right to disconnect in joint briefing on how to promote healthy and safe remote working Continue Reading
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News
07 Feb 2022
Brian Jackson - stock.adobe.com
Airport services firm thwarts attempted ransomware heist
Aviation services provider Swissport says its systems are mostly back up and running after a ransomware attack Continue Reading
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News
07 Feb 2022
_KUBE_ - stock.adobe.com
Met police deploy facial recognition in Westminster
Police facial recognition deployment resulted in four arrests, but questions remain about the necessity, proportionality and legality of the technology’s use Continue Reading
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News
04 Feb 2022
zorandim75 - Fotolia
Cyber attacks on European oil facilities spreading
Following a cyber attack on distribution facilities in Germany, more incidents have been reported in Belgium and the Netherlands, but it is too early to necessarily draw a link between them Continue Reading
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News
04 Feb 2022
Oleksiy Mark - Fotolia
Female tech founder programme hits Helsinki
From Denmark to Finland: Helsinki’s women in tech are introduced to Tech Nordic Advocates’ International Mentoring Programme Continue Reading
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News
03 Feb 2022
clrcrmck
Cack-handed government compensation scheme prolongs suffering of Horizon scandal victims
Victims of the Post Office Horizon scandal are being denied the millions of pounds they are owed as the government delays compensation resolution Continue Reading
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Opinion
02 Feb 2022
Maksim Kabakou - Fotolia
Security Think Tank: How to build a human firewall
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training as a service? Continue Reading
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News
02 Feb 2022
shane - stock.adobe.com
Zero-trust to soar in 2022, but dogged by implementation challenges
IT leaders are keen to invest in zero-trust, but face issues around a lack of expertise, and selling the concept into the C-suite Continue Reading
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News
02 Feb 2022
Nationwide Building Society streamlines digital onboarding through API
Building society is improving its digital onboarding process through application programming interface-based technology from a US startup Continue Reading
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Feature
02 Feb 2022
Pixel-Shot - stock.adobe.com
What neurodivergent people really think of working in cyber security
Many firms are filling cyber security skills gaps by hiring neurodivergent talent – but more support is needed for neurodivergent cyber security professionals, writes autistic tech journalist Nicholas Fearn Continue Reading
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News
01 Feb 2022
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Check Point buys Spectral to safeguard cloud development
Check Point’s latest acquisition of Israel-based startup Spectral expands its developer-centric security toolset Continue Reading
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News
01 Feb 2022
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German fuel supplier taken offline in cyber attack
Cyber attack against Germany’s Oiltanking, a major fuel logistics company, affects 13 distribution terminals across Germany, in an incident with echoes of last year’s hit on Colonial Pipeline Continue Reading
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News
01 Feb 2022
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Dutch software engineers join campaign for research funding
Software researchers from all over Europe are sounding the alarm: to maintain a strong international competitive position, more financial resources must be committed to software research Continue Reading
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News
01 Feb 2022
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Over one-fifth of ransomware attacks target financial sector
Newly published data reveals a significant uptick in cyber attacks against the financial services sector during the third quarter of 2021 Continue Reading
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Opinion
31 Jan 2022
Maksim Kabakou - Fotolia
Understand your cyber training ‘need’ before committing to a programme
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training-as-a-service? Continue Reading
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News
27 Jan 2022
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CISOs must get out in front of Ukraine cyber crisis, says NCSC
The National Cyber Security Centre is urging UK organisations to take steps to bolster their cyber security resilience in response to the ongoing Ukraine crisis Continue Reading
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News
27 Jan 2022
wei - stock.adobe.com
Novel phishing campaign highlights need for MFA, says Microsoft
Microsoft details a new multi-stage phishing campaign that only affects victims without multifactor authentication in place Continue Reading
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News
27 Jan 2022
Sergey Nivens - stock.adobe.com
Nightmare Log4Shell scenario averted by prompt, professional action
Prompt and professional community response to the Log4Shell disclosure means the dangerous and widespread vulnerability has not been exploited to the extent many had feared Continue Reading
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Opinion
27 Jan 2022
Maksim Kabakou - Fotolia
Security Think Tank: Focus on ‘nudging’ to build effective cyber training
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training-as-a-service? Continue Reading
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News
26 Jan 2022
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More intel emerges on WhisperGate malware that hit Ukraine
Security experts have been poring over the WhisperGate malware with which alleged Russia-backed entities targeted Ukrainian government websites Continue Reading
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News
26 Jan 2022
Dmitry Nikolaev - stock.adobe.co
PwnKit bug endangers Linux distributions worldwide
Qualys researchers share intel on a memory corruption vulnerability in a program installed by default on every major Linux distribution Continue Reading
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News
25 Jan 2022
Stuart Monk - Fotolia
UK government launches internal cyber strategy
Multi-pronged government security strategy is designed to protect both core systems and public services Continue Reading
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News
21 Jan 2022
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Cyber pros: Don’t revel in REvil’s downfall just yet
The arrests of REvil’s alleged kingpins is a welcome step, but as with any disruption to cyber criminal activity, it is never wise to assume law enforcement action means the threat has passed entirely Continue Reading
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News
20 Jan 2022
zephyr_p - stock.adobe.com
Ransomware attacks dropped 37% in December, claims NCC
Latest monthly data reveals a significant decline in ransomware attacks at the end of 2021, but a new, emergent gang is making waves Continue Reading
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E-Zine
20 Jan 2022
CW APAC: CIO trends
IT leaders would be wise to embrace the technology expected to become prevalent in 2022. In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at the top IT predictions for the year ahead, how India is preparing for a hybrid future, the benefits of digitising manual processes and Krungsri Bank’s reasons for adopting open APIs Continue Reading
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News
20 Jan 2022
Daniel - stock.adobe.com
Government ‘has nothing against’ paying 555 subpostmasters fair compensation
Government officials are open to finding a way to properly compensate victims of the Horizon scandal without setting a dangerous legal precedent Continue Reading
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News
20 Jan 2022
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Updated cyber security regulations proposed for managed services sector
The Network and Information Systems regulations are to be updated to include MSPs and outsourcers, following a spate of supply chain attacks Continue Reading
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News
20 Jan 2022
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MoonBounce firmware bootkit shows advances in malicious implants
MoonBounce firmware bootkit shows evident technical improvements over others, making it a more dangerous threat to organisations. It is being used by Chinese state-backed actors Continue Reading
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News
20 Jan 2022
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Advantages of traditional banks are weakening amid digital challenge, says FCA
Weakening of the advantages enjoyed by traditional banks over the years is “driven by digital innovation and changing consumer behaviour”, says regulator Continue Reading
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Opinion
20 Jan 2022
Maksim Kabakou - Fotolia
Security Think Tank: Cyber training is useless without staff empowerment
In-house or outsourced? What makes a good security training programme, and what questions should buyers ask when procuring training as a service? Continue Reading
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News
19 Jan 2022
Twelve million jobs to be lost to automation in Europe by 2040
Millions of current jobs in Europe will be carried out by robots as software robots automate processes Continue Reading
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News
19 Jan 2022
Getty Images
IT teams blind to Kubernetes observability
The complex nature of modern cloud environments makes it exceedingly difficult for IT admins to monitor IT infrastructure and systems effectively Continue Reading
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News
19 Jan 2022
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Trellix XDR platform forged out of McAfee, FireEye union
The private equity owners of McAfee Enterprise and FireEye are merging the companies into a new entity to ‘define the future’ of cyber security through XDR technology Continue Reading
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News
18 Jan 2022
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Nordic fintech to use Google-inspired core banking from Thought Machine
Nordic fintech Lunar is modernising its banking platform as it sets out to expand free of the limitations of its current systems Continue Reading
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News
18 Jan 2022
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Government widens subpostmaster miscarriage of justice compensation
Government changes its position in billion-pound Horizon scandal compensation Continue Reading
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News
14 Jan 2022
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Sluggish adoption of Windows 11 with more devices on unsupported OSes
With Windows 11, existing Windows 10 users have until October 2025 to update. Until they do, they will only get one OS update a year Continue Reading
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News
14 Jan 2022
Brian Jackson - stock.adobe.com
Parasol systems outage leaves umbrella contractors facing late payments
Multi-day outage leaves umbrella company contractors working for payroll processing firm Parasol facing late salary payments, with the firm remaining tight-lipped over the cause of its technical difficulties Continue Reading
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News
14 Jan 2022
clrcrmck
Post Office received £1bn taxpayer subsidy last year as part of IT scandal compensation
The Post Office has received over £1bn in taxpayer subsidies for its Horizon scandal compensation scheme Continue Reading
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News
13 Jan 2022
Skórzewiak - stock.adobe.com
Nordic companies targeted in wave of cyber attacks
After a slew of cyber attacks hit major companies in the Nordics at the end of last year, we look at how they were affected and how they have recovered Continue Reading
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News
13 Jan 2022
EtiAmmos - stock.adobe.com
Ikano Bank’s team of robots exceeds 2021 targets
How the Swedish bank’s robotic automation project reached its time-saving target with time to spare, automating 168 processes, creating an in-house RPA team and embedding automation in every department’s thinking Continue Reading
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News
13 Jan 2022
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NCSC sounds alarm over Russia-backed hacks
The UK’s National Cyber Security Centre joins US calls to be wary of Russian state interference in critical national infrastructure IT systems Continue Reading
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News
12 Jan 2022
Daniel - stock.adobe.com
UK government bodies challenged on secure identity
Public sector bodies in the UK recognise secure identity and access management as critical to the roll-out of digital services, but face challenges in addressing this Continue Reading
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News
12 Jan 2022
oatawa - stock.adobe.com
IT teams give remote tech the thumbs up, but worry about extra work
With people continuing to work from home, remote access technologies have become key tools in supporting a hybrid workforce Continue Reading
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News
12 Jan 2022
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Outsourced IT and business services hit record levels in 2021
Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly Continue Reading
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News
12 Jan 2022
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Microsoft fixes six zero-days in January Patch Tuesday update
A larger than of late Patch Tuesday update from Microsoft comes as defenders continue to grapple with Log4Shell Continue Reading
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News
12 Jan 2022
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Dutch cyber volunteers receive major funding boost
The Dutch Institute for Vulnerability Disclosure has received a $100,000 donation to expand the scope of its work Continue Reading
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Feature
12 Jan 2022
alotofpeople - stock.adobe.com
Dispelling the top five myths of modern infrastructure
Modern infrastructure is agile, flexible and scalable. It is at the forefront of every CIO’s digital strategy – and it's everywhere. But with the multitude of choices comes complexity Continue Reading
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News
11 Jan 2022
Sergey Nivens - stock.adobe.com
Almost half of Log4j downloads still dangerously exposed
Whether by error or design is unclear, but a great many IT teams are still exposing themselves by downloading outdated, insecure versions of Apache Log4j Continue Reading
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News
11 Jan 2022
clrcrmck
Post Office can’t access records of all money paid to it by victims of the Horizon scandal
A parliamentary select committee was told that the Post Office is unable to access information to accurately calculate compensation for some Horizon scandal victims Continue Reading
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News
10 Jan 2022
Getty Images/iStockphoto
Inside Kyndryl’s Southeast Asia playbook
Kyndryl will focus on building local partnerships and tapping opportunities in managed cloud services, among other areas, to stake a claim on the region’s managed services space Continue Reading
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News
10 Jan 2022
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Public sector IT and communications spend down 4% last year
Public sector spending on IT and communications was down in 2021, but some departments bucked the trend with major investments Continue Reading
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News
10 Jan 2022
sdecoret - stock.adobe.com
Ministry of Justice caught up in multiple cyber incidents
Besides multiple disclosed data breaches, department was also affected by two ransomware attacks Continue Reading
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News
10 Jan 2022
Daniel - stock.adobe.com
MPs call for fair compensation for excluded victims of Post Office scandal
Almost 100 MPs have backed a call for the government to reverse its decision to exclude 555 subpostmasters from fair compensation for their suffering and losses as a result of the Post Office Horizon scandal Continue Reading
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Opinion
06 Jan 2022
Getty Images
Avoid complexity in data storage decisions
With more options for on- and off-premise data storage, the need for simplicity is greater than ever Continue Reading
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News
05 Jan 2022
Jakub Jirsák - stock.adobe.com
Google buys Siemplify in first phase of cyber investment
Once integrated into Google Cloud, Siemplify’s platform will serve as the basis for deeper security development at Google Continue Reading
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News
05 Jan 2022
Fintech players get cosy in Luxembourg
Luxembourg aims to play a larger role in the rapidly growing global fintech market Continue Reading
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News
05 Jan 2022
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Melbourne’s InnerVision ups ante in smart parking
InnerVision Engineering’s smart parking solution uses machine vision and other technologies to deliver a frictionless parking experience for drivers in Australia Continue Reading
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News
29 Dec 2021
Nikolai Sorokin - stock.adobe.co
Top 10 Nordic IT stories of 2021
Computer Weekly selects some of the biggest Nordic tech stories of 2021 Continue Reading
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News
24 Dec 2021
Sergii Figurnyi - stock.adobe.co
Top 10 Benelux stories of 2021
Computer Weekly looks at the top IT stories from the Benelux region in the past year Continue Reading
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News
23 Dec 2021
Gorodenkoff - stock.adobe.com
Renault, Dassault Systèmes strengthen partnership to accelerate car manufacturing
Leading car manufacturer is adopting 3DEXPERIENCE on the cloud globally to power the next phase of its mobility journey and develop programmes for new vehicles and mobility services Continue Reading
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News
23 Dec 2021
samott - stock.adobe.com
Top 10 Middle East IT stories of 2021
The Middle East is about more than oil these days, with advanced technology industries developing across the region. Here are Computer Weekly’s top 10 Middle East IT stories of 2021 Continue Reading
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Feature
22 Dec 2021
Gorodenkoff - stock.adobe.com
Is the IT sector beset by fear-mongering?
The arms race between hackers and security teams has led to a plethora of new technologies, but it can be hard to differentiate between sensible cyber purchases and those that are promoted by exaggerating risk Continue Reading
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Opinion
22 Dec 2021
Microgen - stock.adobe.com
A trial relying on computer evidence should start with a trial of the computer evidence
Learning from the Post Office Horizon scandal - the most widespread miscarriage of justice in recent British legal history Continue Reading
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News
22 Dec 2021
Getty Images/Image Source
Top 10 financial services and fintech stories of 2021
Computer Weekly selects 10 key stories from the financial services IT sector over the past year Continue Reading
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News
21 Dec 2021
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Large organisations turning to digital currencies for stored value
Gartner predicts a major acceleration in the use of digital currencies over the next couple of years Continue Reading
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News
21 Dec 2021
bigfoot - Fotolia
UK tech startups raise almost £30bn in record year
The UK tech sector has achieved record growth in the past 12 months after the Covid pandemic paused investment Continue Reading
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News
20 Dec 2021
Finnish government launches digital economy transformation projects
The Finnish government launches two transformation projects as part of the country’s mission to pioneer a digital economy Continue Reading
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News
20 Dec 2021
Getty Images
Top 10 artificial intelligence stories of 2021
This year, artificial intelligence has moved to operationalisation, explainability and regulatory frameworks. Here are Computer Weekly’s top 10 artificial intelligence stories for 2021 Continue Reading
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Opinion
20 Dec 2021
Maksim Kabakou - Fotolia
Security Think Tank: Reframing CISO-boardroom relations
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
20 Dec 2021
Robert Kneschke - Fotolia
Tokopedia ups ante on observability capabilities
Indonesian e-commerce giant Tokopedia has consolidated its observability capabilities on a single cloud-based platform, enabling it to improve customer service and identify infrastructure issues Continue Reading
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Opinion
17 Dec 2021
Maksim Kabakou - Fotolia
Security Think Tank: When will they ever learn?
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they’ve taken away from the past 12 months Continue Reading
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News
17 Dec 2021
Getty Images
HSBC fined £64m for automated transaction monitoring failures
Bank hit by multimillion-pound fine for failures related to its transaction monitoring, which failed to spot potential money-laundering activity Continue Reading
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Opinion
16 Dec 2021
Enabling secure remote working is once again a top priority
The pandemic has bought many new security risks, particularly around remote working. As the UK government once again urges people to work from home under its Plan B restrictions, these risks must be tackled as a priority Continue Reading
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News
16 Dec 2021
Nationwide Building Society moves website to Azure cloud
Building society’s tech teams work with consultancy Contino to implement new website using the chaos engineering method Continue Reading
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News
15 Dec 2021
Daniel - stock.adobe.com
Pressure on government to pay fair compensation to subpostmasters left out of current schemes
MPs demand that the subpostmasters who defeated the Post Office in court should be properly compensated for their losses and suffering Continue Reading
