IT for leisure and hospitality industry

UK almost bottom of OECD pile for ICT investment

The UK ranks low in terms of how much it invests in the ICT infrastructure as a proportion of GDP Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Counting the cost of financial cyber crime

In this week’s Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer’s guide, on server operating systems, looks at the new features in Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping motivate staff. Read the issue now. Continue Reading

White space spectrum to bring wireless broadband to Isle of Arran

Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland Continue Reading

By

• Alex Scroxton, Security Editor

Australia and New Zealand IT pros on bigger salaries than UK equivalents

Aussie IT pros are better rewarded than their counterparts in the UK, according to surveys Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Reinventing Bahrain’s Kanoo Group through digital technology

In this quarter’s CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world. We hear how Bahrain-based conglomerate Kanoo Group is dealing with a company-wide digital transformation, Zahid Group’s biggest-ever IT investment, and how Rotana Hotels is centralising security. Continue Reading

More virtualisation to come in mature Australian market

Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading

By

• Beverley Head

Demand rises for low-cost flash storage across Australia

Flash storage gains popularity in Australia, as smaller organisations are attracted by lower prices and higher capacity Continue Reading

By

• Beverley Head

DDoS attacks consistent, relentless and costly, report shows

The latest global DDoS report from Neustar underlines the importance of investing in appropriate defences as the high volume of attacks looks set to increase Continue Reading

By

• Warwick Ashford, Senior analyst

Pizza Hut Hong Kong rips up traditional CRM rule book

IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading

By

• Ai Lei Tao

A new nearshoring game is emerging

Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same Continue Reading

By

• Ilan Oshri

Mobile device use feeds card fraud in Asean region

Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading

By

• Ai Lei Tao

Westpac bank launches Databank data protection service

Australia's Westpac bank is offering organisations that share customer data a service that it says securely locks down personal information Continue Reading

By

• Stuart Kennedy

Law firms planning litigation market for GDPR

Businesses should be preparing for the storm of litigation that is likely to be unleashed when the GDPR goes into force, warns Stewart Room of PwC Legal Continue Reading

By

• Warwick Ashford, Senior analyst

Singapore models entire country in 3D with smart map

Singapore authorities are creating 3D maps of the entire country to help organisations in the public and private sector make better planning decisions. Continue Reading

By

• Ai Lei Tao

PwC Australia uses gamification to teach cyber security lessons

With the number of cyber incidents identified by Australian organisations more than doubling in the past year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack Continue Reading

By

• Beverley Head

Benelux CIO interview: Paul Elich, CIO at KLM

Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France Continue Reading

By

• Jasper Bakker

CIO Interview: Graeme Hackland, Williams Martini Racing

Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading

By

• Alex Scroxton, Security Editor

Panera transforms digital infrastructure with Cisco

At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading

By

• Steve Evans

IBM sets up security centre in Canberra

IBM leads the charge as large private businesses invest heavily in security resources across Australia in an attempt to close the security gap Continue Reading

By

• Beverley Head

IBM’s Watson gets to work

In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading

CW@50: A history of IT outsourcing

Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lower average cost of Australian data breaches is not a sign of comfort

The average cost of a data breach to Australian organisations dropped in 2015, according to research Continue Reading

By

• Beverley Head

Hays Recruitment service desk project is all gain and no pain

The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger

The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading

By

• Eeva Haaramo

Citrix expands in Middle East with first Saudi Arabia office

Citrix is increasing its presence in the Middle East, opening its first office in Saudi Arabia with plans to expand into Qatar and Egypt Continue Reading

By

• Triska Hamid

Unlicensed software rife among Asean computer users, says BSA

The Asean region has the highest levels of unlicensed software use, according to the 2016 Global Software Survey from the Business Software Alliance (BSA) Continue Reading

By

• Ai Lei Tao

Data drives Leicester City FC to victory

In this week’s Computer Weekly, we find out how data analytics and wearable technology made the difference in helping Leicester City FC become the surprise winners of the Premier League. Our latest buyer’s guide looks at 3D printing and asks if it is ready for widespread enterprise use. And IT leaders tell us their strategies for successful technology sourcing. Read the issue now. Continue Reading

Foxy Leicester City FC won Premiership with data analytics

Leicester City Football Club was the surprise winner of this season’s English Premier League, thanks, in part, to data analytics Continue Reading

By

• Simon Creasey

Cyber security in Belgium will gain prominence after terror attacks

Belgium’s physical security has been branded inadequate, so how does the country’s cyber security measure up? Continue Reading

By

• Stef Gyssels

Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace

One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary Continue Reading

By

• Alicia Buller

Disrupting IT in the Nordics, from banks to taxis

IT is dramatically changing traditional industry sectors in the Nordic region. Computer Weekly examines the transformation Continue Reading

By

• Eeva Haaramo

Mobilising a workforce drives up performance and productivity

Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading

By

• Alex Scroxton, Security Editor

Singapore is second most cloud ready country in Asia-Pacific

Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region Continue Reading

By

• Ai Lei Tao

Indonesian internet users turn to smartphones to go online

Organisations with a cyber footprint in Indonesia must understand most internet users in the country access online content and services on smartphones Continue Reading

By

• Ai Lei Tao

CIO interview: Stuart Birrell, Heathrow Airport

Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model Continue Reading

By

• Angelica Mari

Hilton hotel chain powers robot concierge with IBM Watson

The Hilton Worldwide hospitality chain is trialling a robot concierge named Connie, backed by IBM's cognitive computing programme Watson Continue Reading

By

• Alex Scroxton, Security Editor

HR technology heads to cloud in Finland

Computer Weekly talked to Finnish experts about Finnish enterprises moving to cloud-based HR IT systems Continue Reading

By

• Eeva Haaramo

CW Europe: February 2016

In Europe cloud is restricted and hybrid setups make use of local compute and storage. Continue Reading

Five CIO tips for building an IT strategy in the digital age

CIOs and strategy experts share their experiences of creating an IT strategy that makes the most of the digital revolution Continue Reading

By

• Mark Samuels

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

By

• David Braue

PwC acquires Polish cloud consultancy for European operation

PwC is buying Poland-based IT services firm Outbox to build its cloud skills and resources across Europe Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Police take action against cyber extortion gang DD4BC

Police have made one arrest and gathered evidence in searches of properties in an international operation aimed at cyber extortion gang DD4BC Continue Reading

By

• Warwick Ashford, Senior analyst

Fears of software skills shortage in Germany and the Netherlands

Organisations in Germany and the Netherlands are struggling to fill positions for software developers as they digitise Continue Reading

By

• Rian van Heur

CIO interview: Chris Hewertson, CTO at hotel group GLH

Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading

By

• Mark Samuels

Russian big data in early stages

The use of big data technologies in Russia is still embryonic and the economic slowdown is stalling developments Continue Reading

By

• Vladimir Kozlov

Cyber attacks an increasing concern for Asean countries

Organisations in the Association of Southeast Asian Nations are increasingly the targets for cyber criminals, according to a report focused on the region Continue Reading

By

• Zafar Anjum

India’s HCL opens Estonian operation to support Nordic customers

HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Wetherspoon pub chain warns customers of data breach

Discovery of a data breach at JD Wetherspoons comes hard on the heels of a breach at TalkTalk, underlining the importance of keeping customer data safe Continue Reading

By

• Warwick Ashford, Senior analyst

Data breach hits Hilton Worldwide hotel chain

Hilton Worldwide says malware found its way onto point of sale (PoS) systems and enabled attackers to steal payment card information Continue Reading

By

• Warwick Ashford, Senior analyst

The British Museum uses Google Street View to boost online access to exhibits

The Google Cultural Institute has partnered with The British Museum to help make its collections accessible to people around the world Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Amsterdam Arena aims to set digital example to others

The Amsterdam Arena is a digital powerhouse which, according to its CIO, wants to set an example for the city to follow Continue Reading

By

• Kim Loohuis

How CIOs can raise their 'IT clock speed' as pressure to innovate grows

CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers Continue Reading

By

• Bill Goodwin, Computer Weekly

What to consider when IT outsourcing contracts come up for renewal

Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Two thirds of UK businesses never meet important customers

British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Daniel Marion, head of ICT at Uefa

Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gigabit network is more than a fringe benefit for city of Edinburgh

As CityFibre begins a 150km fibre dig in Edinburgh, local businesses and the city council outline their objectives and plans for ultrafast broadband Continue Reading

By

• Alex Scroxton, Security Editor

Tennis governing body ATP outsources digital development

The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

William Hill kicks off football season with blast from the past

A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading

By

• Cliff Saran, Managing Editor

Life’s a breach: How to handle the press after a hacking attack

Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading

By

• Emily Dent

Premiership Rugby scores security and efficiency with Intralinks

By setting access controls, Premiership Rugby can ensure that its partners get quick access only to role-appropriate content Continue Reading

By

• Warwick Ashford, Senior analyst

Huawei to implement 4.5G network for Shanghai Disney

Huawei signs world’s first 4.5G network co-operation agreement to implement a smart city network at the Shanghai Disney resort Continue Reading

By

• Alex Scroxton, Security Editor

Wi-Fi enhances guest experience and profitability for Belgian theme park

Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities Continue Reading

By

• Xavier Mertens

Wimbledon and IBM double up to take on digital

Wimbledon describes how it has used IBM technology to overhaul its website, mobile and social media strategies to improve fan experience. Continue Reading

By

• Clare McDonald, Business Editor

CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business

The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading

By

• Eeva Haaramo

FBI investigates US baseball team over rival's hacking allegations

FBI investigations, into claims a US baseball team stole data from a rival, highlights cyber crime perpetrated by competitors – not just anonymous criminals Continue Reading

By

• Warwick Ashford, Senior analyst

Sourcing must adapt to digital business goals, says Gartner

Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone adds Caribbean 4G roaming for summer holidays

Vodafone extends its 4G services to a number of destinations – including Caribbean holiday hotspots – for UK customers travelling abroad Continue Reading

By

• Alex Scroxton, Security Editor

Top six enterprise IT priorities in the Nordics

The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation Continue Reading

By

• Eeva Haaramo

Researchers raise privacy concerns about Bluetooth Low Energy devices

Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology Continue Reading

By

• Warwick Ashford, Senior analyst

Ryanair remains tight-lipped over £3.3m hacker theft

Ryanair provided no details of how hackers took £3.3m from one of its bank accounts, as industry pundits call for greater collaboration Continue Reading

By

• Warwick Ashford, Senior analyst

Brewer Marston’s ISP upgrades core network with SSE

Marston’s house networking unit Marston’s Telecoms rolls out a resilient nationwide network to accommodate demand for its managed services offering Continue Reading

By

• Alex Scroxton, Security Editor

Brecon Beacons National Park soups up staff comms with Unify

Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading

By

• Alex Scroxton, Security Editor

Wi-Fi in the sky: The good, the bad and the ugly

With in-flight internet options spreading around the world, which services should discerning business travellers try, and which should they avoid? Continue Reading

By

• John Walton

Microsoft Azure brings success for McDonald's Sweden

McDonald's Sweden's Microsoft Azure system is named best-in-class across the fast food organisation's global operation Continue Reading

By

• David Nikel

Sharing Economy UK launched to champion digital businesses

New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar Continue Reading

By

• Alex Scroxton, Security Editor

Sony says cyber attack will cost $15m

Sony expects the investigation and remediation costs of the November 2014 cyber attack on its movie subsidiary will amount to $15m Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Mercedes AMG Petronas IT director on the need for speed in IT

When Matt Harris became IT director for F1 team Mercedes AMG Petronas in 2009, IT costs needed to be slashed Continue Reading

By

• Cliff Saran, Managing Editor

UKtech50 2014 - The most influential people in UK IT

Computer Weekly has announced the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT Continue Reading

By

• Bryan Glick, Editor in chief

National Trust for Scotland overcomes legacy network challenge

The National Trust for Scotland has replaced a historical network infrastructure with a core service from Brocade Continue Reading

By

• Alex Scroxton, Security Editor

Qantas puts Oracle ERP in the cloud with Tata Consultancy Services

Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Firms lack technology for workforce of the future

European businesses will rely increasingly on freelance, geographically dispersed employees as they vie to attract the top skills to their organisations over the next 5 years. Continue Reading

By

• Bill Goodwin, Computer Weekly

Drones a threat to privacy, says former GCHQ chief David Omand

The use of drones in the UK raises significant safety, security and privacy concerns, according to a report from ex-head of GCHQ, David Omand Continue Reading

By

• Warwick Ashford, Senior analyst

Disney spreads the magic through wearable technology

The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Fear and loathing could hold back UK internet of things, says KPMG report

More than two-thirds of UK consumers fear growing number of interconnected devices make it too easy for things to go wrong Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UKtech50 2014 - help us choose the 50 most influential people in UK IT

Computer Weekly is launching the fifth annual UKtech50, our definitive list of the movers and shakers in UK IT - tell us your nominations Continue Reading

By

• Bryan Glick, Editor in chief

EasyJet sheds 'scrum' image with hybrid IT

EasyJet’s reservation system could not provision for allocated seating, so the airline added a feature on Azure Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Apple and FBI launch iCloud hack investigation

Apple and FBI investigate the breach of Apple’s iCloud causing fresh business concerns over cloud security Continue Reading

By

• Warwick Ashford, Senior analyst

Nude celebrity pictures posted online after alleged iCloud hack

Hundreds of nude images of female celebrities have been leaked, allegedly after Apple’s iCloud service was hacked Continue Reading

By

• Warwick Ashford, Senior analyst

Brighton & Hove Albion deploys free Wi-Fi at Amex Stadium

Brighton & Hove Albion picks The Cloud and Ruckus to supply a new Wi-Fi solution at the American Express Community Stadium Continue Reading

By

• Alex Scroxton, Security Editor

BDUK arrives on the Isle of Wight

The Isle of Wight inaugurates its first rural fibre cabinet delivered by BDUK as the project finally crosses the Solent Continue Reading

By

• Alex Scroxton, Security Editor

South Korea arrests 16 suspects in massive cyber fraud

South Korea has arrested 16 suspects in connection with a multi-million-dollar fraud enabled by the theft of 27 million online gaming credentials Continue Reading

By

• Warwick Ashford, Senior analyst

Facebook reports 138% jump in second quarter profits

Facebook has reported second quarter profits of $791m, up 138% compared with the same period a year ago Continue Reading

By

• Warwick Ashford, Senior analyst

Six cyber criminals charged in $1m Stubhub fraud

The US has charged six members of an international cyber crime gang that defrauded Stubhub of $1m Continue Reading

By

• Warwick Ashford, Senior analyst

Italy gives Google 18-month privacy compliance deadline

The Italian data protection watchdog has given Google 18 months to comply with EU privacy laws Continue Reading

By

• Warwick Ashford, Senior analyst

Hackers abuse Bitly API in novel attack, reports Websense

A cyber attack targeting MSNBC highlights cybercriminals’ abuse of the public’s trust in news sites, says Websense Security Labs Continue Reading

By

• Warwick Ashford, Senior analyst

iPhones not a security threat to China, says Apple

Apple has denied allegations that location-tracking iPhone features pose a threat to China’s national security Continue Reading

By

• Warwick Ashford, Senior analyst

UK leads international partnership to fight financial malware

The UK National Crime Agency is leading international collaboration between law enforcement and the private sector to fight bank theft malware Continue Reading

By

• Warwick Ashford, Senior analyst

Why using voice biometrics is a good idea

Banks and other organisations are turning to voice biometrics, but why do they believe the technology is good idea? Continue Reading

By

• Warwick Ashford, Senior analyst

Smart light bulbs get security update

Smart light bulb maker LIFX has issued a firmware update after security researchers exposed a security weakness Continue Reading

By

• Warwick Ashford, Senior analyst

Security Think Tank: The dos and don’ts of a good incident response plan

What does a good information security incident response plan look like? Continue Reading

By

• Tim Holman, 2-sec