IT efficiency and sustainability

Nordic payment collaboration will ease cross-border payments

P27 and Mastercard to bring seamless cross-border payments across Norway, Finland, Denmark and Sweden Continue Reading

By

• Alex Cruickshank

Direct Line built an insurtech it can tweak a thousand times a day

Insurance group Direct Line has added a new business to its portfolio, designed to let it act as a sandbox for its digital journey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Europe: Dutch authorities call temporary halt to datacentre construction

Two Dutch municipalities are putting all datacentre construction on hold while they put together a strategy to help them control developments. A local alderman said datacentres take up a lot of space and place a large burden on the electricity grid. Also read how France is racing ahead of Germany in making the most of service companies in India, and about Google’s plans for a new datacentre and technology training hub in Finland. Continue Reading

Loyal Dutch IT professionals not being rewarded enough, survey shows

Companies warned they could lose loyal IT staff because salary rises do not match those on offer from rival employers Continue Reading

By

• Kim Loohuis

Danish MobilePay app moves away from mainframe

Danske Bank’s popular mobile payment app moves from mainframe to open source DataStax Enterprise built on Apache Cassandra Continue Reading

By

• Alex Cruickshank

Post Office changes IT leadership reshuffle decision

The Post Office has changed its IT leadership reshuffle weeks after announcing its original plan Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch virtual reality can help reduce teacher shortage worldwide

Dutch lecturer uses virtual reality to improve teaching and developments are being watched by the Teachers Task Force of Unesco Continue Reading

By

• Kim Loohuis

Nordic greentech attracts investment

The Nordic region is seeing digital innovation across a diverse range of sectors and, not surprisingly, a region known for its green credentials also has a burgeoning green technology (greentech) sector Continue Reading

By

• Matthew Staff

CW Nordics: Copenhagen woos tech startups

Copenhagen offers all the advantages startups need to get off the ground and many are setting up with the intention of staying there for the long haul. Also read how shipping giant Maersk is employing a cloud-first strategy to disrupt competition and build innovation, and why three Finnish banks are sharing a core IT platform. Continue Reading

UK banks outage caused by problem at US payment service provider

UK consumers were unable to access some banking services due to a hardware failure at a US payments provider Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The $10bn question: Why is the US government’s JEDI cloud contract taking so long to award?

The announcement of who has won the US government’s controversial $10bn, decade-long cloud contract is nearly 12 months overdue. So what’s holding it up? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Half of Dutch IT decision-makers can’t explain blockchain technology

 Continue Reading

Birmingham City Council ends 13-year IT contract with Capita

Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London Stock Exchange agrees to acquire Refinitiv for £22bn

The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Deliveroo to build Edinburgh tech hub around acquisition of local startup

Food delivery tech company Deliveroo is using a recent acquisition of local startup Cultivate to build a tech hub in Edinburgh Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Singapore’s NTUC Enterprise is embracing digital transformation

NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain Continue Reading

By

• Aaron Tan, TechTarget

Six Nordic banks form alliance to offer KYC as a service

Nordic Know Your Customer joint venture will create a common Nordic platform based on advanced data management technologies Continue Reading

By

• Gerard O'Dwyer

London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities

The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TSB takes another £36m hit related to botched IT migration

TSB has been stung for another £36m in costs related to its botched IT migration last year, but managed a profit in its latest six monthly results Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

One-third of UK councils have IT budgets cut

Many local authorities’ IT budgets are being reduced at a time when they are trying to digitally transform to cut costs and improve processes Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Welsh council aims to cut back-office processing costs by 95% through automation

A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Deutsche Bank’s public contraction is a major landmark for fintech

German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC IoT adoption improves amid challenges

More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption Continue Reading

By

• Edwin Yapp

Zopa gets in-house tech ready for 2019 bank launch

Peer-to-peer lender tests out banking platforms in anticipation of launching products in the UK before the end of this year Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amsterdam’s datacentres face challenges to retain high growth

The Amsterdam datacentre market is growing rapidly, but the industry behind it must get on top of some burgeoning challenges Continue Reading

By

• Kim Loohuis

Deutsche Bank cuts jobs but increases tech spend

Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks Continue Reading

By

• Bill Goodwin, Computer Weekly

Interview: How Defra is getting its IT systems ready for Brexit

The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff Continue Reading

By

• Angelica Mari

Interview: John Seglias, chief digital information officer, Defra

The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector Continue Reading

By

• Angelica Mari

MPs to probe UK’s growing e-waste problem

The parliamentary Environmental Audit Committee has launched an inquiry into electronic waste and the circular economy Continue Reading

By

• Alex Scroxton, Security Editor

Nordic public dispels fears over AI and welcomes its advance

People in the Nordic countries are more welcoming and less fearful of the advance of artificial intelligence than those in other regions Continue Reading

By

• Gerard O'Dwyer

Half of Dutch IT decision-makers can’t explain blockchain technology

IT decision-makers in the Netherlands know that blockchain has significant benefits, but half don’t understand how to apply it Continue Reading

By

• Kim Loohuis

Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University graduates to Rubrik backup appliance with Azure cloud

University of Reading could only back up 20% of its data on an ageing tape library, so it modernised with a Rubrik appliance and Azure cloud storage in a cost-neutral project Continue Reading

By

• Antony Adshead, Storage Editor

How Carsales cuts through the noise in incident response

The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues Continue Reading

By

• Stuart Kennedy

How computer vision powered by Nvidia helped Winnow tackle food waste

Winnow has developed a biologically inspired machine learning algorithm to identify what foods are being thrown away Continue Reading

By

• Cliff Saran, Managing Editor

IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

TSB makes key appointment in IT restructure

Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why Tech should lead, when governments lag

Last week shares in the tech giants plummeted following reports that US regulators from the Department of Justice and Federal Trade Commission were looking at investigating their business. On the ... Continue Reading

By

• Cliff Saran, Managing Editor

Half of CFOs frustrated by complex accounting systems

Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lloyds Bank creates 500 IT roles in Scotland

New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIOs want staff with good soft skills to help drive digital change

Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW500 Interview: Mattie Yeta, sustainability lead, Defra

In this CW500 club video, Mattie Yeta, sustainability lead, Defra talks about Ethics and sustainability in IT and what this means to IT leaders Continue Reading

By

• Clare McDonald, Business Editor

CW500 Interview: Nadine Thomson, digital technology consultant and advisor, News UK

Nadine Thomson, digital technology consultant and advisor, News UK, talks about ethics and sustainability in IT and what this means to IT leaders Continue Reading

By

• Clare McDonald, Business Editor

Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy Continue Reading

By

• Alex Cruickshank

Public becoming more aware of privacy abuses and unethical tech

Widespread abuses of privacy, biometric information and artificial intelligence mean the internet is in poor health, but growing popular awareness of its problems gives some cause for hope, says the Mozilla Foundation Continue Reading

By

• Alex Scroxton, Security Editor

CW500 Interview: Roger Taylor, chair of the Centre for Data Ethics and Innovation

Roger Taylor, chair of the Centre for Data Ethics and Innovation, talks about the importance of standards and regulation when developing AI systems, and why businesses should start thinking of these things now Continue Reading

By

• Clare McDonald, Business Editor

Middle East CIOs optimistic as budgets increase and digital transformations expand

Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI can help to reduce carbon footprint and manage environmental issues

Artificial intelligence-powered applications could help policy-makers and industry leaders manage greenhouse gas emissions and support sustainability initiatives Continue Reading

By

• Cliff Saran, Managing Editor

CW Middle East: Visibility and security of networks are top IT priorities

The 2019 Computer Weekly/TechTarget IT Priorities survey shows that enterprise buyers in the Middle East, like those in the UK and Europe, are looking to lock down their networks in the face of an almost constant barrage of threats and malicious actors. Also read how Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising, and what further details operator O2 has revealed about how it is planning for the advent of 5G. Continue Reading

The rise of digital workers and the bot economy

Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store Continue Reading

By

• Aaron Tan, TechTarget

Department for Transport launches future of urban mobility plan

Future of Mobility minister Jesse Norman launches “biggest review into transport in a generation” Continue Reading

By

• Angelica Mari

Bank of England’s large IT spend partly due to use of manual processes and legacy systems

The Bank of England admits there is room for improvement when it comes to IT efficiency Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Danske Bank builds on machine learning to predict IT failures

Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MWC 2019: Our planet is dying - is it time to ditch Mobile World Congress?

This year, my flight from London's Stansted Airport to Barcelona for Mobile World Congress, plus two days of hour-and-a-half commutes through horrendous traffic between my hotel and the conference ... Continue Reading

By

• Alex Scroxton, Security Editor

Spotify and Just Eat join forces with tech firms to help enterprises manage cloud costs better

A new non-profit, cloud-focused trade association has emerged that wants to help prevent financial management issues get in the way of enterprises embracing cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The winter of AI discontent – thoughts on trends in tech ethics

All organisations need to consider the ethics of their technology use, especially as artificial intelligence tools become more mainstream Continue Reading

By

• Caitlin McDonald, Leading Edge Forum

Deloitte will double Hyderabad workforce to support demand for technology services

Deloitte will add 40,000 staff at its operation in Hyderabad, with IT professionals accounting for a significant portion of employees Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government makes progress on green IT, according to report

Defra report on sustainable digital services shows improvements have been made, but highlights challenges with legacy systems and waste, as well as the importance of departments measuring progress Continue Reading

By

• Lis Evenstad

HMCTS suffers major IT issues

HM Courts and Tribunals Service has been experiencing problems with several of its IT systems over the past few days, including secure email and network issues Continue Reading

By

• Lis Evenstad

Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications Continue Reading

UK financial services regulator to link top banker bonuses to IT performance

FCA head tells Commons Treasury committee: “We expect banks’ policies on variable remuneration to reflect operational resilience. They have to – if they don’t, we will act.” Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How ASEAN firms can tap storage analytics to improve operations

With storage systems becoming more heterogeneous and siloed, some organisations in ASEAN are turning to storage analytics to reduce costs and address storage issues before they occur Continue Reading

By

• Aaron Tan, TechTarget

Huawei debuts Arm-based chip, eyes broader server market

Huawei’s Kunpeng 920 processor is geared towards big data and infrastructure applications, marking its foray into Arm-based servers that are set to change the dynamics of the datacentre market Continue Reading

By

• Aaron Tan, TechTarget

Top 10 Middle East stories of 2018

Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 10 Benelux IT stories of 2018

From cyber security planning to smart city initiatives, here is a selection of articles about IT developments in the Benelux countries Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Defra unveils green government tech vision

Printing reams of paper and travelling to meetings are among the areas targeted in the new, green ICT makeover Continue Reading

By

• Cliff Saran, Managing Editor

Austerity versus the march of technology – an economist’s perspective

Technology, in the economic sense, is an indicator of growth in a successful developed economy. But is tech efficiency also enabling the negative effects of austerity? Continue Reading

By

• Tim Worstall, Adam Smith Institute

CW Europe: Russia banks on electronic payments

A recent study by Sberbank, Russia’s largest state-run lender, shows the country has experienced a cashless payment boom over the past decade. Also read about the attempt by four Russians to break into the networks of the Organisation for the Prohibition of Chemical Weapons in The Hague, and why the Estonian government is directly targeting IT professionals in the UK. Continue Reading

Sberbank partners US accelerator for startup programme

Russian state-run bank links up with San Francisco-based accelerator 500 Startups to provide expert advice to startups in a variety of tech fields Continue Reading

By

• Vladimir Kozlov

Fashion retail’s sustainability challenge and how technology can help

UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials? Continue Reading

By

• Ben Sillitoe

How Australia is keeping pace with microservices

Adoption of microservices remains patchy in Australia, although some sectors pursuing digital transformation are catching up rapidly Continue Reading

By

• Beverley Head

Interview: Sam Lowe, chief technology officer, Streetbees

Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: Comms sector ripe for disruption as climate change takes hold

Humanity has just 12 years left to keep global warming to a maximum of 1.5⁰C and prevent climate meltdown. Paul Dickinson from the Carbon Disclosure Project discusses how CIOs can help take steps to avert disaster by changing their attitude to business communications Continue Reading

By

• Alex Scroxton, Security Editor

Digital Realty grows Australia footprint with two new datacentres

The datacentre service provider has opened its latest facility in Australia and has acquired land for a sixth one in a market teeming with demand from massive-scale cloud suppliers Continue Reading

By

• Aaron Tan, TechTarget

Top IT predictions in APAC in 2019

Edge computing, data management and microservices will play a bigger role in the Asia-Pacific region in 2019 as enterprises reshape their technology architectures to become ‘digitally determined’ organisations Continue Reading

By

• Aaron Tan, TechTarget

Challenger bank ready to get its banking licence back

CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HMRC resolves technical issue with tax-free childcare portal

The department’s tax-free childcare website has again suffered technical issues, affecting 22,000 payments, but the problems were resolved last week, according to HMRC Continue Reading

By

• Lis Evenstad

Where in Britain works best for IT?

Where is the best place to be an IT professional in the UK? Computer Weekly looks at which location comes out on top for tech companies, and it’s not Silicon Roundabout Continue Reading

By

• SA Mathieson

High court Post Office trial puts subpostmasters’ contract under microscope

Case against Post Office in relation to allegedly faulty computer system begins in High Court Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Benelux: Bikes face scooter challenge in Netherlands

The concept of rental scooters is perfect for the Netherlands, where bicycles are already the most widely used method of transport. Scooter startups see the potential to apply the latest smart technologies to the concept, but regulations could be a barrier. Also in this issue, read how chatbots are taking off with Dutch organisations, with KLM's chatbot a pioneering example, and find out how Dutch bank ING is getting a financial boost from an employee performance management rethink. Continue Reading

Singapore’s SunMoon uses blockchain to trace apples

Fruit and vegetable distributor has implemented a blockchain platform that enables consumers and suppliers to trace the origin of Fuji apples – with other fruits to follow Continue Reading

By

• Aaron Tan, TechTarget

DXC makes digital transformation push in Asia

IT services firm uses automation and AI to trim its portfolio and size as it helps customers on their digital transformation journey Continue Reading

By

• Ai Lei Tao

Robots deliver savings for Dutch postal service PostNL

Dutch delivery company PostNL is reaping huge efficiency savings by using robotic technology to automate time-consuming administrative tasks Continue Reading

By

• Bill Goodwin, Computer Weekly

Power struggle: A row is brewing over EU plans to curb datacentre energy use

In this week’s Computer Weekly, a row is brewing over an EU plan to curb datacentre energy use, and the leading server suppliers are not happy - we analyse the details. Secretary of state for health and social care Matt Hancock talks exclusively to us about his new technology vision for the NHS. And we examine the growing popularity of short-term “gig” employment for IT professionals. Read the issue now. Continue Reading

Inside PropertyGuru’s DevOps journey

The online property search firm is at ease with microservices, containers and serverless computing, even as it grapples with legacy applications that were developed earlier on in its history Continue Reading

By

• Aaron Tan, TechTarget

Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications Continue Reading

By

• Beverley Head

DNS attacks cost finance firms millions of pounds a year

Average cost of recovering from a single DNS attack is $924,390 for a large financial services company, survey shows Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

11 of 12 border IT systems at risk of not being ready by Brexit, says NAO report

All but one of the critical IT systems needed at the UK border are at risk of not being ready by 29 March 2019, which will have implications if there is a no-deal Brexit Continue Reading

By

• Lis Evenstad

CIOs and the cloud: The future of European enterprise software

European organisations are moving to the cloud rapidly, but trepidation remains in concerning certain aspects, such as security Continue Reading

By

• Mark Samuels

Robots in the workplace supported by 81% of business chiefs

Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why are so few electric vehicles used for online shopping deliveries?

UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent Continue Reading

By

• Ben Sillitoe

No let-up in digital banking glitches as TSB and HSBC customers are hit on payday

Online and mobile app banking outages continue to increase in regularity as TSB and HSBC customers report problems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank

Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Best supply chain firms are masters of data and automation

Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner Continue Reading

By

• Cliff Saran, Managing Editor

Government stays firm on target of 25 million Gov.uk Verify users by 2020

Cabinet Office has confirmed it is sticking to its target of having 25 million Verify users by 2020, despite government projects watchdog calling for project to be scrapped Continue Reading

By

• Lis Evenstad

UK security vetting IT system failing, says NAO

The National Audit Office is critical of the government’s project to centralise its security vetting process, as the IT system has been plagued by failures from the start and has led to serious delays Continue Reading

By

• Lis Evenstad

Dubai Health Authority launches artificial intelligence strategy

Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care Continue Reading

By

• Edward Banda

Swedish government and industry address IT skills shortage

Sweden faces major challenges in resourcing its growing IT sector with the right talent Continue Reading

By

• Gerard O'Dwyer

Australian enterprises warming up to DevOps

The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison Continue Reading

By

• Stuart Kennedy